- Description:
- CBTS is a leading technology provider to enterprises in all industries, including dozens of Fortune 500 and Global 2000 companies. What sets us apart is the agility, flexible delivery models, and client focus of a smaller company coupled with the ability to deliver the resources, scale, and capabilities required by large organizations. With over 800 certified engineers and locations across North America and the UK, CBTS offers outstanding expertise in transforming business operations.
30+ LE upGrowth Cisco Gold
Donatos
Cloud communications solutions improve customer service and reduce cost
Indiana University Health
IU Health deploys COVID-19 remote testing centers in 24 hours with SD-WAN
- Services:
- VoIP, IaaS, Hyper-convergence, Email Security, DevOps... and 19 more
- Partnerships:
- Zerto, HPE, HP, Google, Fortinet, +30 […] more
- HQ:
-
Cincinnati, United States
Branches: Dublin
- Website:
- Visit Website
- Tel:
- (888) 783-2506
I HATE EVERYTHING ABOUT CBTS / ALTAFIBER THEY DO NOT CARE ABOUT THEIR CUSTOMERS NEEDS AT ALL. IT IS A JOKE TRYING TO RUN A BUSINESS AND THE PHONES NEVER WORK. I DONT UNDERSTAND THE PROBLEM. AT THE END OF THE DAY WHEN I NEED TO FORWARD CALLS TO A SERVICE TECH AND IT NEVER WORKS CORRECTLY. I HAVE TO CALL AND OPEN A TICKET THAT TAKES AN HOUR TO GET THAT TICKET LOOKED AT AND CALLED BACK. I PRAY EVERY DAY MY BOSS WILL LET ME SWITH TO SPECTRUM. TODAY I CAME IN AND DONE THE SAME PROCCESS TO TAKE MY EMPLOYEE OFF CALL FORWARDING AND NOW NOONE CAN CALL US THEY JUST GET A BUSY SIGNAL. 3 DAYS AGO I HAD TO STAY OVER 2 HOURS FOR THEM TO TELL ME I DID EVERYTHING RIGHT AND THEIR STUFF IS MESSED UP. NOONE AT THS COMPANY CARES IF YOUR BUSINESS RUNS!! IT IS PITTIFULL!!!
We’ve worked on implementations of a lot of different services in three years, and this one with CBTS was by far the most professionally done. The project manager was right there on top of things every step of the way—and was always there as a resource throughout.
From a membership perspective, Deepwater’s IT talent is free to focus on services and capabilities to benefit our member owners, thereby improving our client experience and satisfaction.We are a small company that doesn’t have time or resources to put toward managing an IT infrastructure. The CBTS solution is easy to manage, user-friendly, and doesn’t break. And a CBTS resource is always available to mitigate any issues that do come up, which allows me to spend my time focusing on building the business.
We’re a business where every employee wears a lot of hats. We are lean and scrappy. And the fact that I don’t have to worry about our IT infrastructure because CBTS is helping me manage our voice, network, and Internet applications day-to-day gives me piece of mind, which is worth a lot.Working with CBTS solved multiple problems. I’ve been impressed with the reliability of the service, and with the support. I love being able to call CBTS and know they’ll pick up immediately and escalate the situation if necessary in an efficient manner. The best part is I don’t have to worry about the phone system anymore.
I just wanted to take a moment to tell you how wonderful it has been having Skyriver IT as our partner in technology. With our change in organizational […] Read More
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