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First Focus Named to Cloudtango’s MSP50 Australia award

MSP50 Australia awards

January 11, 2020. Each year, Cloudtango honors MSPs who are leading the sector by offering premium IT and Cloud services that will help their customers drive innovation. Now in its sixth year, the Cloudtango awards serve as an important industry reference by providing a fully-independent ranking of the top performing Managed Service Providers across the globe. For the 2020 MSP awards, the entire selection process has been redesigned in order to better spotlight those MSPs who excel over several critical areas, such as support services, customer satisfaction, market growth, certifications, and innovation. As part of the new selection process, a brand-new index has been developed in order to set the highest inclusion criteria, accounting for up to 12 different performance indicators.

After completing a comprehensive screening process among thousands of MSPs, First Focus was pre-selected and ultimately named to Cloudtango’s MSP50 Australia list for 2020. Their track record of successfully delivering premium IT services, and their willingness to put service at the heart of their offerings, helped First Focus to stand out from the crowd and become one of the winners of this year's award.

About Cloudtango

As the world’s largest MSP directory, Cloudtango provides an easy way to pair businesses with MSPs throughout the industry. Our directory contains thousands of Managed Service Providers searchable by service type, partnership, and location. Our goal is to help you to sort through all available service providers in order to find the right match.


In our industry, trust is key. Our clients need to trust that we’re in compliance with our industry requirements. And we need to know that our MSP can help us meet those requirements.

First Focus delivered the depth and breadth of technical know-how we needed to build that trust. Every project plan was transparent, with relevant solutions, costs, timelines, and risks all laid out. This level of professionalism helped rebuild our trust that a partnership with an MSP could deliver the ICT projects we needed to a high standard.

Our people now trust their IT. They don’t have to spend […] More

Caitlin Hughes, Corporate Services Manager
Harrier Group

First Focus

About First Focus

First Focus is Australia’s best managed service provider for medium sized organisations. With tens of thousands of end users supported across hundreds of customers, First Focus has the experience and capability to deliver comprehensive managed services, support, and technology to your organisation.
We employ over 160 of Australia’s best technical, customer service and account management people, and we’re constantly investing in […] More

Philip Barton, Head of Client Services
Company size:
51-200 Employees
Fortinet Authorized
Dell Authorized
Citrix Silver
Intel Gold
Juniper Reseller
Veeam Silver
Trend Micro
... and 7 more
Head Office:
Botany, Australia
Branch Offices:
Sydney, South Melbourne, Brisbane City, Bentley, Adelaide, Canberra, Auckland, Newcastle

Client Reviews [41]

T. 1300 556 531 | www.firstfocus.com.au
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