- Description:
- We’ve been voted New Zealand’s number one IT Managed Service provider for three years running*. And for good reason too. We provide best-in-class outsourced IT services, either working alongside or in place of an internal IT manager. We guarantee your uptime, proactively monitor and maintain your business-critical IT systems, and provide top-notch helpdesk support for your users.
15+ SMB SME
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Data Storage, Hyper-convergence... and 7 more
- Partnerships:
- Meraki, HPE, HP, Cisco, Amazon, +1 […]
- HQ:
- Auckland, New Zealand
- Website:
- Visit Website
- Tel:
- 0800 14 22 73
As Chartered Accounts, privacy and security are of the utmost importance to us and our clients. We never hesitate to recommend Greg, Ben and the team from Base-2 for their unparalleled service which is both personal and professional.
We consider Base-2 as our IT department, even though they’re outsourced. We can focus on running our business, knowing the Base 2 team are constantly monitoring our networks in the background, and dealing with any issues before they become critical. The relationship between Miraka and Base 2 is seamless.
I’ve found the Base 2 team are willing to listen to feedback and take on ideas on how to improve the service. Whenever we’ve had a business need they have come back with options.
For instance, we were having issues with the quality of Skype meetings between the Auckland and Wellington offices. Base 2 implemented FaceMe, which has improved the quality of the audio and visual in the video conference experience.
I am really pleased with the way Base 2 has delivered a complete network management service and impressed with the way they think outside the square.What I saw from Base 2 was a clear understanding of what we were trying to achieve as an organisation. But they went further than that – they were also interested in helping us achieve our goals. They understood that we have to operate efficiently but we can’t throw money at problems. Every dollar counts.
Because of the infrastructure Base 2 have given us, we now have really good access to all our software. And we’ve created the opportunity to add even more efficiency.
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