IQ Technology Solutions

IQ Technology Solutions
4.5

Description:
For over 20 years, IQ Technology Solutions has been working with many of Nevada's most successful businesses as a trusted partner in technology management, IT infrastructure development and strategic IT services.  Linkedin
MarketScope: Midmarket
Services:
Backup & Recovery, Connectivity, Cybersecurity, Email Security, Hosted Exchange, Managed IT, QuickBooks, Server Hosting... and 5 more
Partnerships:
Barracuda, Cisco, Citrix, Dell, HP, Microsoft, Nimble, Ruckus... and 3 more
HQ:
Reno, United States
Website:
http://www.iqisit.com/
Tel:
775-352-2301

IQ Technology Solutions Reviews

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Randall M. Long, Chief Operating Officer at Lumos and Associates

Moving from internally provided IT support to external support was a large culture change for our business. IQ took the frontend time to educate our staff on the process and deployed the appropriate staffing to handle the switch. IQ also designed and managed Lumos’ transitioned from an antiquated and inefficient IT system to one that is state of the art, while providing us with day to day managed services.

Mike Jackson, President/GM at Micromanipulator Company

Micromanipulator has been with IQ Technology Solutions for 3 years now. We started working with them in a time of transition, when our servers and software were outdated and the cost of internal IT maintenance was skyrocketing. I was happy enough when IQ helped us get our costs under control, revamp our system, and establish a backup and monitoring support plan. They managed to do this at a reasonable cost. They even helped us establish our ERP program remotely at a database service who really knew how to maintain the database, freeing up a ton of internal “fiddle” time. And they did it all at a reasonable cost. I was impressed that they actively looked for ways to keep those costs down for us, speaking up when I was leaning towards overkill in capability.
Since that time the support and monitoring of our systems has been great. IQ responds to user requests promptly and efficiently. IQ monitors our systems unfailingly. I usually get a call from them BEFORE there is a problem here. They handle the renewals of licenses and support agreements with software and hardware suppliers, update email accounts and install new computers for new employees. They supplement their off-site support with regular visits to put eyes-on what is happening here and to solve the “physical” problems that arise.
They will even work with our other vendors as part of their support. In addition to the database service I mentioned, they recently helped out with providing information and some guidance to a SEO contractor we hired for our website issues, which is really above and beyond.
I’ve been very happy with IQ Technology Solutions. They have exceeded, and continue to exceed, the expectations I had when we signed up with them. There are not a lot of suppliers you can say that about.

Sam Slack, VP Director of Operations at Resorts West

Resorts West manages four vacation ownership resorts totaling nearly 650 keys and has 118 users. Our network and vertical applications are very unique to our industry. We made the decision in 2008 to partner with a third party for all of our IT needs. As a company we believe strongly in long-term business relationships and focused our search on companies with a similar philosophy. The second key component of our search was for a company that was large enough to provide the knowledge, technology and team depth to meet our needs but still be small enough that we would have immediate contact with the ownership and senior management.
We were fortunate and pleased to find IQ Technology Solutions that met our criteria. After a thorough scoping and discovery period we entered into a business relationship with IQ. We truly feel that IQ is our partner in our IT needs and treat each other accordingly. We initially kept one senior IT person on staff as liaison between our company and IQ. Early on in our relationship with IQ we realized that the communication frequency and level made the liaison position unnecessary and we were able to transition that staff member into a more productive role with our company.


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