The worst decision I’ve ever made as a small business owner was to work with Visory. Their software is terrible and the only thing worse is their customer service, or lack thereof. The software frequently fails to the point we can’t login and access our financials. There is no priority service for big issues - It doesn’t matter if I can’t get into QuickBooks, I can’t send emails, I need to contact QB support, which requires their facilitation- they don’t care and don’t support. Their average response time is more than one day, and that is only a response, not a fix. After more than a year, I am finally giving up and I’m going move to QuickBooks online.
That itself is problematic because they control my file and not even QuickBooks can migrated over without their help. Without my approval, they advanced my file beyond the year my license is for, I have no way to open my file with the software that I have purchased. Shockingly, they want me to pay them to help migrate my file off their server. Something QB will do for free, if they could access our file. Not shockingly, nobody at Visory knows how much that is going to cost or will help do it. Their software has disintegrated to the point that we no longer can send invoices either. Nobody will respond or help. Worst company ever.

Swizznet was excellent to work with until they were bought out by Visory. My employees have had constant issues logging into QuickBooks all last week and this week. When you try and call Visory, no one answers and tech support takes their sweet time calling you back. Ever since Visory bought them it has been an awful experience. We will be looking to move our QB elsewhere as Swizznet is no longer now that Visory has come in and screwed everything up. Take you QB business elsewhere. Avoid Visory as they are not worth the headache or the cost!!!

We needed a partner that understood our need for flexible and secure technology that would grow with us over the longterm. Visory has delivered that and so much more.

Visory is an end-to-end solution from start to finish. And the service is impeccable.
We started from scratch, at ground zero. We had no technology, no computers, just an empty office. We stood up our firm on Friday, and Visory came onsite. By the time they were done, we were set up with computers, laptops, desktops, firewall... We were up and good to go by Saturday afternoon.

Swizznet was great, they were extremely responsive and helpful. Once Visory bought them, the support has completely disappeared! Every time my office has a problem we have to wait over a week for them to respond. Now I have a major issue- where I cannot get access (therefore I can't work) and I have called, emailed, waited in chat queues etc and cannot reach anyone. I have been waiting for 10 days without response. If you want a service that takes care of their customers, take your business elsewhere!

In order to share secure files with those offsite, we had to use QuickBooks routed through a virtual private network. Because 99 percent of our invoicing is done electronically, this slowed down our workflow considerably due to a sluggish network. We eventually determined that the only way to do invoicing efficiently was from the main office – not an ideal situation if someone needed to work remotely.
Moving to Swizznet was the first step in being less IT dependent. With our previous system, people were spending a lot of time trying to complete IT tasks they didn’t fully understand. Now, Swizznet’s technical support team replies in a timely manner with real can-do help.

Swizznet enables me to access my important programs and files from anywhere. Since I have several staff in different offices, Swizznet delivers the scalability I need, with ease of access & without blowing the budget on IT costs.

With Swizznet, I didn’t have to become an IT expert and run my financial consulting firm at the same time. I’m able to focus on my clients and ensure they are receiving the highest level of service I can provide, while knowing we are always in compliance with real-time anywhere access to their financial documents thanks to Swizznet.
In talking with others about hosting providers, I knew two key deal-breakers for me would be unscheduled down-time and poor customer service. As a consultant, I am in the customer service business and expect a lot from those I partner with. And with Swizznet I have never been disappointed. Everyone I’ve worked with at Swizznet wants Maven Strategic to grow and succeed just as much as we do. They won’t stand for unscheduled down-time because that means their clients aren’t able to operate at their peak. That is unacceptable to them and very refreshing for me as a client.

Even though there are more inexpensive QuickBooks hosting services out there, you definitely get what you pay for. Starting with your knowledgeable sales team and moving to your patience support team, by the end of the day, everything is up and running successfully. As a business owner, I know how important word of mouth is, and we will definitely be recommending your services to fellow business owners that we interact with in our field!

Having Swizznet host QuickBooks that seamlessly integrates with the Mac operating system has been awesome for me and my clients. They offer stellar services, customer support and very friendly tech support. In my opinion, Swizznet is the best hosting company out there!

Clients are thrilled with the ability to access their files anywhere, anytime. And, it's always the most up-to-date file. No more transferring QuickBooks files and hoping the correct file is used. The cost and time savings are immeasurable.

Swizznet has revolutionalized the way we do business. It has allowed us to improve our work efficiency and provide superior customer service. Swizznet has provided us the ability to assist our client from anywhere, anytime.

Thanks for the great service and for keeping my clients happy. It is a true reflection of the professionalism of your whole staff and the current technological business solutions offered by Swizznet.