The infrastructure we have has been altered and changed and performs in such a fashion that we are able to see the heavy volume of patients that we put through on a daily basis.

I have been a client of Erlach for approximately 10 years now. I have seen what is important to them regarding their clients and their business. They prefer to keep a very hands on managed approach and create relationships in order for their clients to get the best help they can give us. Erlach Computer Consulting has been relentless in the pursuit of making sure my IT works to the best of its ability and is protected from all threats.
Unfortunately nothing is ever guaranteed and I can tell you, through a perfect storm of bad luck, we lost four days of data this year. This partially happened through my not wishing to pay for the more expensive back up procedures even though they were offered to me, and partially happened simply because there was no stopping it, sometimes stuff just happens. My IT professional simply jumped in with both feet and was available to me to correct this problem as much as was humanly possible. It was very evident that my problems became his problems right away and he was as concerned for our data and our business as I was.

Having Erlach do our IT is like having our own in house IT, and they are wonderful to deal with. They’ve been a great asset to our business, and we look forward to a continued relationship with them.

I feel that everyone at Erlach Computer Consulting does an excellent job with their customer service and responses. Especially considering all of the personalities and demands they deal with every day.