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XCentral

XCentral
4.7
Description:
As your total sourcing technology partner, XCentral is your first and only point of call for IT services from hardware, software and application hosting right through to the desktop and support. Since 2005, our experienced team has specialised in designing, delivering and maintaining simple, secure and cost-effective technology solutions that power successful micro businesses, small and medium businesses, and independent software vendors. We understand that technology is a means to an end. Our role is to translate the many complex options into one effective business solution. Proven experts in delivering cloud-based services for many years, XCentral can move your business into the cloud quickly and seamlessly. With no products of our own to sell and strategic partners across the industry, we offer unbiased advice on the best integrated solutions for you. We’re an Australian owned business with a local team, which means fast and personal service, with full control over quality. Enjoy the speed, simplicity and ease of remote support via the cloud, plus the peace of mind of expert onsite technicians when needed.  Linkedin
MarketScope: Midmarket
Services:
Azure, CRM, Hosted Exchange, IT Consulting, Managed IT, Office 365, Virtualization
Partnerships:
Microsoft
HQ:
Macquarie Park, Australia
Website:
xcentral.com.au
Tel:
1300 881 113

XCentral Reviews

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Since retirement I have set up The Hayden Way; a company that promotes a lifestyle centred on community and family, social responsibility and sustainability through the celebration of sport, recreation and leisure pursuits.
From early on in the life of The Hayden Way, XCentral has given us expert advice on technology, and how to use it to its capacity in our business. We’re a fast moving business centred largely around media, so having the right technology, and knowing how to use it is key. With XCentral as our advisors, we’re in safe hands.

Matthew Hayden AM Founder at The Hayden Way

The Steve Waugh Foundation is a small but focused charity, driven to improve the lives of those with rare diseases. Through the years we have grown from an idea, into being a fully-fledged charity, and as such our IT requirements have grown as well. By providing advice, equipment, implementation and support, whenever possible leveraging special pricing, XCentral is instrumental in the Steve Waugh Foundation being able to efficiently operate day-to-day; and update our IT needs as we build and develop our Foundation both here in Australia and overseas.

Paul Russell, Chief Executive Officer at Steve Waugh Foundation

What often gets in the way of a stable and accessible TRIS user experience is failures in the underlying infrastructure that user-end IT companies run our software on. The underlying infrastructure often is not installed correctly or managed well, which in turn has the flow on effect of causing customer frustration, and it affects their productivity and profitability.
Partnering with XCentral to offer TRIS in a hosted solution provides our customers with a range of deployment options and means that our customers can get a consistent experience, professional support and an extremely stable and scalable platform.
Here is a quote from a very satisfied internationally based (New York) hosted customer of ours: ‘I predominantly use TRIS from a remote location – an old brownstone in Jamaica Village. We only have copper cable coming into the building and the internet speed is less than a 1Mb. The switch to hosted TRIS with XCentral has meant that I now never get any drop outs and the response time is very fast.’
Our hosted clients who are with XCentral have experienced a significant reduction in infrastructure related failures and a 60% drop in related calls for supports. The flow-on effect is that calls to our support centre from hosted customers are typically around improving TRIS performance and process, rather than infrastructure issues.

Neil Bolton, Founder and Managing Director at Recruitment Systems

XCentral made it very easy. They spent time to work out what we needed to do. Their recommendation was tight and cost effective and the handover was seamless. Their aftersales service has been great. So this has become a great business partnership.

Kate Stevenson, Managing Director at Sapphire Group

The new integrated systems have given our team anew lease on life. Not just in the office, but on the road and in all our personal lives. It shows that, when used well, technology is not just a box in a corner - It can touch people's lives. Using the cloud i can work productively at home and spend time with my boys - while still being there for my team. Plus, I'm no longer the defacto IT manager!

Ossie Pisanu at Guardian Strata

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