I first contracted with Leapfrog Technology Group to implement a network for our business; the project had a large impact, giving us a network where one had never existed. We had a short time line and there was pressure to implement quickly. Leapfrog present several options with both pros and cons enabling executive management to make informed decisions with regard to customizations specific to our business and budget. Jeff was the prime contact for the project and demonstrated the ability to transition between a technical role and a management role when appropriate. The skill to ‘bridge the gap’ between the technical and functional made him an excellent facilitator between Leapfrog and our business. In my experience, I have found it to be rare that a person possess this exceptional talent. Their work was of the highest level of honesty and integrity and the quality of their work consistently exceeds expectations. I highly recommend both Jeff and Leapfrog Technology Group without reservation.
Speed, professionalism, and expertise - I expected it and they delivered on time and at the price I was quoted. Over the course of a few projects ranging from web to mail to my sales and customer data management they haven't disappointed, and I feel like they really 'get' how I function as a small business with a staff that depends on me to make sure things work. Don't do anything IT until you talk to these guys.
Just like every other service you need in your business from accounting to the landlord, you have to trust, and depend on someone to be honest, ethical and most of all dependable when it comes to IT. Leapfrog appreciates the mutual relationship between your business and theirs. Leapfrog is a company that Gets It! in order for them to succeed, we must succeed, and they help make that happen by making efficiency recommendations, and offering sound solutions to help you get back up and running your business. They stand behind their work, and I am very much a fan of their customer service team, who are not only responsive but really want to help. The work ethic of the company is transparent and you can tell, again they want your business to succeed. I found Leapfrog Tech Group to be a company that I can trust and depend on. They have come through for me in an instant, when needed, and the Principal of the business Kathy, followed up with me personally by performing quality assurance checks. I am happy to say I am a permanent customer.
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