Tecala Group

Tecala Group
Description:
Tecala Group is an award winning Australian provider of ICT Consulting, Managed Services and Cloud Services. We offer a comprehensive range of products and services that help organisations to achieve business success through the innovative use of technology.

20+ SME LE

Services:
VoIP, Hosted Exchange, Email Security, Dynamics 365, DevOps... and 21 more
Partnerships:
VMware, Cisco, ConnectWise, Dell, Intel, +9 […]
HQ:
Sydney, Australia
Branches: East Melbourne and 4 more

Tecala Group Reviews

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In 2015, HESTA undertook a strategic review of our corporate technology strategy. In doing so, we identified the need to partner with a right-sized technology company that embraced HESTA’s strategic direction and values – a partner who could provide thought leadership as a trusted technology adviser.
HESTA’s core values of partnering, passion and leadership were reflected in the Tecala team throughout the entire selection process, which showed us that they intuitively understood how important service delivery is to HESTA.
A key focus area for HESTA was that our future technology provider needed to understand the regulatory environment in which we operate in while being responsive to our changing needs.
While transitioning to an entirely new IT environment was a daunting task and involved co-ordination with multiple 3rd party providers, the entire Tecala team demonstrated time and time again that they had the leadership qualities, experience and capability to make this a seamless experience for the end users. Tecala has carried this approach through into our daily interactions and feedback received from staff has been extremely positive.
As we now start to execute our long term business goals, we are confident in our decision to partner with Tecala and we look forward to strengthening our partnership in the future.

Michael Collins, General Manager- Technology
HESTA

With such a heavy reliance on Information Technology to deliver our services to our clients, it became apparent the more traditional management and delivery models were not working. Employsure supports its clients every step of the way and we required a comparable approach from our IT partner. In reviewing providers of Private Cloud Services, we sought a local Australian business who genuinely wanted to establish a partnership with our business. Tecala is locally owned and locally hosted and was immediately identified as a viable candidate. Their strong customer-first ethos and localised hosting capabilities was very appealing. Employsure’s IT team could realise the benefits of Tecala’s Private Cloud, without the concern of being lost in a larger entities platform, due to our highly efficient Private Cloud footprint. With personalised Service Delivery Management and 24/7 support, Tecala’s operations have done nothing but complement those of our team.

Chun Lum, Head of IT
Employsure

Our close partnership with Tecala has enabled Ivy College to truly emulate the IT-as-a-Service model. Their offering is flexible yet with a predicable expenditure modelling, insured by stringent Service Level Agreements, and delivered locally, by real people. As a bonus, we share the same corporate values – Tecala and Ivy both believe in delivering personal service, as and when our Client’s need it.

Roger Burgess, Executive Director – Operations
Ivy College

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