Transputec is much more to us than a vendor of services, it forms a partnership with us. Gaye is always looking at ways of pressuring her channels and margins to get the best possible deal for us as a charity. That's important for us, because our money is needed urgently around the world and we don't want to invest more than we need to into other company's profits.
The fact that we deal only with a few key workers means we have that continuity of service that is so vital to a good business relationship.
We were so overwhelmed by the support Transputec offered that we ended up using them for all our orders.

We needed an effective way of managing the support of our critical servers 24/7, we found Transputec’s managed service offering an appealing and so we decided to try it.
The overall experience had been so positive we began to explore other managed service offerings and decided to use Transputec’s remote skills managed service.

At corporate level, Danone has nominated IBM as its preferred hardware supplier, and within our team at the UK and Ireland hub, we have many years’ experience with IBM servers and storage, so we were confident that an IBM solution would be the right option for us. The next step was to find a partner that could help us design a solution suitable for the size and requirements of our business. That’s where Transputec came in.
The great advantage of Transputec’s proposal was that it would immediately simplify storage procurement and maintenance. Instead of multiple vendors with different technologies and maintenance contracts, we would have one company – IBM – supplying all the hardware and software, and one company helping us with implementation and support. This would help us save significant costs over the medium to long term.