AAG IT Services

AAG IT Services
Description:
AAG IT Services work with clients as their technology partner with the aim of taking their IT from functional to transformational where it is a primary driver of innovation, efficiency and agility. We deliver this by utilising our experience in technology to continuously evaluate and evolve a technical strategy, explicitly aligned to the client’s vision and business goals whilst ensuring that the security and reliability of their systems are maintained.
Recognised by all major vendors in the IT industry, as well as being the sole partner of a number of niche vendors, AAG is a true solutions provider and has a portfolio of products and services to cater for the IT needs of organisations of any size.
#MSP Select UK

MSP Select UK 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, AAG IT Services demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

15+ SMB SME upGrowth ISO 27001

Prezzo

We worked with Prezzo to release a multi-functional mobile device to be used throughout their high street restaurant […]

Haus Homes

Haus Homes are an independent estate agent based in Sheffield, who want to make buying and selling your home as easy as […]

Services:
VoIP, Email Security, Dynamics 365, Data Storage, DaaS... and 15 more
Partnerships:
Webroot, Fujitsu, Eset, Dell, Datto, +17 […]
HQ:
Barlborough, United Kingdom

AAG IT Services Reviews

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The biggest issue we had was production life of a device. Off the shelf solutions tend to have a limited lifespan with newer products being regularly released. When this happens, it can cause a bit of a headache for us. Not only do we end up with a mix of generations of technology across our outlets, we have the added workload of having to re-test and configure.
Really straightforward – the team came to us, they brought us samples and then delivered the finished product – we didn’t even have to leave the office!

David Broom, IT Director
Prezzo

We were moved over to AAG when our former supplier sold their ongoing business to them. We were happy with the move, as AAG immediately put us at ease in regards to understanding our business and our needs.

They’re very responsive, both to our day-to-day issues and in identifying broader improvements to our IT. We really appreciate the regular liaison meetings and the added value of webinars and training resources.

We moved across to AAG right before the pandemic, but straight away they rolled up their sleeves to make sure the sudden move to 100% home working was as smooth as possible. We’ve also beefed up our IT security following AAG’s recommendations.

We would recommend AAG as they make us feel like a valued client and they are friendly, approachable and efficient.

Gill Darling
Pharmacist Support

We have worked with AAG for many years now. Things run very smoothly and we rarely need to contact them. But when issues do arise, we have always found the team to be responsive and prompt at dealing with any issues that flag up. (I’m sure most of which are user error!)

Just like the cleaning industry, IT support is a service that ticks away in the background and you don’t really think about it until something goes wrong. When it does, you need to know you have a team that can turn things around, solve the issues found and get you back up and running in the quickest possible time frame…. AAG are this team!

They are honest, approachable and they have a personality, which is why we would have no doubt in recommending AAG to anyone who is considering using their services.

Hayley Koseoglu
Crystal Clean Service Ltd

When our previous supplier uttered the line that ‘IT maintenance is reactive not proactive’ ie you fix it when it breaks, we knew it was time to go. AAG undertakes regular monitoring, testing and updating of our systems to ensure there is limited downtime. If there is any downtime, they are on hand to sort it out immediately either remotely or to send an engineer to site. We took the option to move away from the local authority broadband provision to another company. Unfortunately, that backfired when the company went into administration and we were nearly left with no internet or filtering services. It was a relief to have AAG to be able to pass this over to and be confident that they would deal with it and ensure business continuity. The impact of having no internet doesn’t really bear thinking about as we would have ground to a halt. I’d recommend AAG to anyone without hesitation.

Kathryn Fox, Business Manager
Saint Patrick’s Voluntary Catholic Academy

AAG supports us with everything relating to our IT. None of the Haus Homes’ team are in the slightest bit technical so it’s vitally important that we have an IT partner we can trust. AAG helped us integrate our different software providers and were also instrumental in recommending other suppliers for services such as our great new phone system. We simply pay a modest monthly amount and they take care of the rest.
When we first met with AAG, we explained what we felt we needed as a new start up business. They listened, really understood our vision and aspirations, and came up with a plan for us. They ordered all our hardware and installed and tested it before we opened the doors. They also liaised with our software providers to ensure everything was seamless.
I’d recommend AAG to anyone looking for solid IT consultancy and support, especially if you are just starting a new business venture. They were on hand from day 1, offering advice and support to help us fully understand our needs. The solution they provided us with is completely scalable.

Ian Appleyard, Director
Haus Homes

AAG Systems are providing us with professional managed service support that by far exceeds what we expected. We see them as our partner and look forward to working with them for years to come.

Rachel James, senior procurement manager
Midland

AAG Systems were vendor independent which meant they could offer the right solution for BHP, rather than the right solution to hit their vendor targets. They produced not only a far superior solution compared to their competitors, which better suited our business needs, but one that was also more economic. They arranged for Dell specialists to come and see me at no charge, to tailor the solution so that every aspect met our requirements. AAG Storage managed the entire process from start to finish ensuring that everything went smoothly. The customer service we receive on a daily basis is second to none and we would happily recommend AAG Storage to anyone.

Andrew Hibberd, CIO
BHP

AAG Systems are knowledgeable, innovative, reliable and professional. I would recommend them to any educational establishment in the UK for any IT related projects, procurements or support.

Dale Gregory, ICT manager
Winterhill school

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