Backbone Connect Limited

Backbone Connect Limited
4.7

Description:
We're a connected solutions provider with a real knack for providing creative solutions to our customers infrastructure challenges. Our customers choose us because our network aggregates and interconnects with a selection of data centres, multiple network carriers and cloud platforms, so they get choice and flexibility without limits.  Linkedin
MarketScope: Midmarket
#Named to TangoUK MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, Backbone Connect Limited topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Bare Metal, Colocation, Connectivity, IaaS, PaaS, Private Cloud, Storage, UCaaS... and 2 more
Partnerships:
Cisco, Citrix, Microsoft, Polycom, Redhat, Vmware
HQ:
London, United Kingdom
Website:
www.backboneconnect.co.uk
Tel:
20 3130 9444

Backbone Connect Limited Reviews

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James Bishop, Director at Skye Cloud

I would definitively recommend Backbone Connect. They provided a really attentive level of services for us and we have taken advantage of it. For anyone that is looking for a strategic partner that is going to help them grow and service their customers, I don’t think really they can get any better than Backbone Connect.

Paul Holden, Operations Director at BrightTALK

The data centre and connectivity, integrated with our internet access, makes Backbone Connect a core business partner in our IT infrastructure. What’s more, this single supplier saves us considerable amounts of time and complications as we have a single contract, one SLA and, most importantly, one point of contact.

Adam Osborn, Head of Digital at Magazine Cloner

I’d recommend Backbone Connect 100%. Their technical knowledge is second to none, they have always been available on the phone, any problems we have had as minor as they have been, they have been fixed in a minute. I call their IT department pretty much any time of the day, even night sometimes and they answer which is a massive bonus for our business. Being an international business 24/7 support is very very important to us and Backbone Connect offers that!

Bradley Tough, IT Manager at Stott and May

When we had some damage to our SFP adapter, Backbone Connect simply came in and replaced it for us, no questions asked. We have a really personable account manager who speaks with us every month. Perhaps the biggest thing for me is not only being able to get through to somebody, but getting through to somebody who knows who I am, what our account is, and is willing to deal with our issue, either there and then or, at least, you feel that it is in hand. Even though they are a big company, I still feel as if we’re one of their main accounts.

Tara Byrne, Operations Manager at Beaumont Offices

They aren’t hiding behind a job number or an email address. They call and check up on us all the time. They put things in layman’s terms, so it is easy for us to pass the information onto our clients. We just don’t have to worry about connectivity anymore. Backbone Connect are a breath of fresh air.

Nick Carter, Head of Hosting & Infrastructure at OLM Group

Backbone Connect do what they say what they are going to. We trust them as a valued supplier.

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