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iomart Group

iomart Group
4.9
Description:
Managed private, public & hybrid cloud solutions fully accredited for the public sector and enterprise. Vendor, technology and platform agnostic cloud solutions supported 24 x 7.  Linkedin
21 years in business
Tango100 awards TangoUK awards
#Named to Tango100 MSP Award #Named to Tango50 MSP Award
iomart Group has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, iomart Group demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
Services:
Office 365, OpenStack, Backup & Recovery, Managed IT, Virtualization... and 13 more
Partnerships:
HP, Asigra, Symantec, EMC², VMware... and 6 more
HQ:
Glasgow, United Kingdom
Branches: Leeds and 4 more
Website:
www.iomart.com
Tel:
0800 040 7228

iomart Group Reviews

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SystemsUp recently ran a two day workshop for the Borough of Poole focussing on establishing a business case for the adoption of cloud technologies. We found SystemsUp to be subject experts on both the technologies and the commercials of cloud adoption. Their systemic approach and rigour throughout the two days built real confidence in the eventual findings. The fact that SystemsUp were not trying to sell any products or services gave us the reassurance that the advice given would be vendor agnostic and truly in our best interest.

Mike Hiscock, ICT Infrastructure Manager at Poole Borough Council

We wanted a hosting provider who was local to our headquarters but would also work with us in a strategic partnership. iomart showed it could listen to our requirements and respond quickly with a flexible solution. We have a good relationship with iomart. Anything we need doing that we can’t do ourselves we just log in to the control portal, submit a ticket and iomart takes care of it within the parameters of the contract.

Neil Greenhalgh, Group Operations Director at Britannia Garment Packaging

iomart has given us direct control of our systems through a hosted VMWare vCenter Platform. It was a seamless transition since no additional training was required. We call iomart only if there’s a problem or if we need firewall ports opened, other than that we have full autonomy to control all our VMs. The flexibility has been fabulous.

Mike Thomsen, Manager of Computer Operations at LabVantage

On behalf NHS South London CSU it has been a pleasure to work with SystemsUp on this project. They integrated well into the organisation, understanding our constraints and being extremely patient when we had to delay activities at short notice. It was a great experience to work with them.

Martin Ferguson, Project manager at NHS South London CSU

RapidSwitch provide us with the servers and the servers quickly because when there’s a surge in demand for a particular game we need them now. We might be dealing with a rapid escalation for Battlefield or a new patch for Minecraft has come out and we need to be able to respond quickly to consumer demand. Gamers do not want to wait!

Craig Fletcher, CEO at Multiplay

Our data is our gold and without it there is no Barton Willmore. It really is very important to us to know that it is secure and protected within RapidSwitch’s data centre and the wider iomart Group network.

Lee Cripps, IT Manager at Barton Willmore

Data centres can be quite unfriendly places but whenever we walk in the iomart staff are always responsive, they help us with absolutely whatever we need. That’s a big plus for us.

N/A at Mason Infotech

We’ve resolved a lot of the problems we were experiencing and we can now do so much more for less, increasing our CPU in a matter of hours rather than weeks.

Phil Collins, Head of Technology at HospitalityGEM

We were getting around 6000 emails a day but only about 5 per cent of that was email we wanted or needed to receive,” explains for English National Ballet. “Spam is incredibly irritating both for the people who get it but also for people like me who are responsible for the organisation’s IT. I simply don’t have the time to check each email to see whether it’s ok to let through to our staff so iomart’s email filtering takes the strain instead.

Alex Bursik, IT Support Manager at English National Ballet

The complete package provided by iomart allows us to focus on our customers and our ecommerce software because all the hardware and operating systems are all taken care of. Aspidistra wants to be in the software and services business and not the hardware and hosting business. Cloud services allow us to deliver specific capabilities to our clients with having to worry about the detail of their provision. We moved from the public to a private cloud because it is more cost effective and gives finer grained control on how we allocate resources. We no longer tell our customers how big the resources we allocate to them are, we just tell them it is enough!

Paul Dorey, co-owner at Aspidistra Software

We are a registered charity and rely on subscriptions, donations and sponsorship to fund our work, so how we deliver value back is hugely important. It was no longer economical for us to be using Vincent Square for our server hosting so we needed a new and efficient way of operating and managing our IT. iomart Hosting offered the world class, resilient, enterprise data centre facilities that we needed at a price we could afford.
There were three specific things we needed to achieve with the move to iomart’ s data centre – UPS, connectivity and a high level of security. We now have a super-fast network that connects all our outlying offices with our headquarters, allows members quick access to our vast archive of horticultural information and images, protects their personal details and keeps us online 24 hours a day.

Robert Reilly, Head of IT at Royal Horticultural Society

It was important to us that o2o would be treated as a very important customer and that was where iomart Hosting absolutely stood out. The iomart team invested a huge amount of time and effort to understand our business and the challenges we face, through regular site visits and assessment of our existing estate. This meant that when it came to the proposal they could address our specific requirements in detail. It really set iomart Hosting apart from other potential service providers.
It was quite a complex migration but it was a smooth and comfortable process. The support we’ve had from iomart Hosting has been excellent .The technical staff have been very responsive, superb in fact.

Vincent Cassidy, Group IT Director at office2office (o2o)

This round the clock support fits in completely with our global presence. Our IT teams can contact the data centre night or day wherever they are around the world. We operate on the basis of a ‘one-Misys’ culture and the decision to go with a single direct provider of hosting is another symbol of that ethos. We already had a relationship with iomart Hosting and were impressed. The decision to use them as our sole host has proved the right one. As soon as the relationship was formalised, the benefits were tangible. There was an immediate improvement in the stability of our equipment and complete engagement with our business objectives.
The benefits of virtualisation and our private cloud go hand-in-hand. It has massively reduced not only our physical footprint but also the associated costs. It gives us greater agility and flexibility, allowing us to be much more responsive to demands for change in the IT infrastructure as the business grows and adapts to what our customers want. We use enterprise-class hardware which feeds through to high availability and recoverability. Our whole critical IT structure is safeguarded by the controls and security that iomart Hosting has in place.

Phil Davies, Director IS - UK & EMEA at Misys plc

It’s vital that the Skyscanner flight search engine is always available because people are accessing it from many different countries at all times of the day and night. iomart Hosting’s facilities have allowed us to scale up as fast as possible, while still allowing us to serve our millions of customers in a professional, responsive and personal manner.
Skyscanner is a technology-focused business and our service is reliant on the stability of our datacentre equipment. iomart’s datacentre team has a no-nonsense, can-do attitude to support which takes away the pain of day to day hardware maintenance allowing us to focus on the bigger picture. Working with a hosting partner prepared to work with us in deploying such cutting-edge technology is vital to our success.

Craig Parker, Director of IT at Skyscanner

We needed a disaster recovery facility that could meet our requirements for continuity of service, accessibility, security, environmental considerations and best practice. Iomart Hosting came out on top. Our aim is to ensure that our learners can access their learning around the clock when they need to. By utilising iomart Hosting's disaster recovery facilities, the learndirect team can fully concentrate on delivery to their learners without worrying about uptime and service interruptions.
Since 2000 we have used technology to enable more than 2.65 million adults to gain the skills they, their employers and the economy need, helping them on their way into further training or employment. Having the security of this disaster recovery provision means we can continue to harness the web and reach millions more as the need for skills becomes increasingly important.

Fiona Benoist, Technology Services Manager at Learndirect

The Drum has expanded rapidly over the last 24 months with a huge increase in traffic to the site. Moving our hosting to iomart’s CloudSure platform has ensured we can continue to expand with the confidence we have the infrastructure that will be able to expand with us. The platform allows us to have the flexibility we need for our future plans and iomart’s proactive support ensures we have the systems expertise to hand as the business expands.

Nick Creed, Digital Director at The Drum (Carnyx Group)

iomart Hosting ensures that the website can deal with the battering it takes at times like this when there are huge fluctuations in interest. In order to fulfil our business objectives we use our websites as our primary dissemination and communication channels. It’s vital that our websites offer the best user experience and therefore the hosting of them, which is often seen as the forgotten part of a website package, is of critical importance to us.
I can’t speak highly enough of iomart Hosting. It offers a stand-out service, bending over backwards to make sure we get the service we need. It doesn’t matter what the technical question is, whether it’s one about hosting which its technical staff are supposed to know about, or specific computer programming issues which they’re not, iomart Hosting always come up with the right answer and solution.

Dan Clarkson, Web Officer at The Joseph Rowntree Foundation

Questionmark’s European assessment cloud reflects our commitment to meeting the needs of our many European and global customers for whom compliance with EU data privacy and security directives is paramount. Questionmark’s customers deliver high-stakes tests and certification exams and they simply cannot compromise on the availability, reliability and security of their assessment management. They rely on Questionmark to provide 24 by 7 service, global support, service continuity, measures that target 100% uptime and a decades-long track record of providing trustable results to clients worldwide and we selected iomart as they share those same high standards.

Eric Shepherd, CEO at Questionmark

iomart was the obvious choice for us. They were very competitive on price, the technical support and sales teams absolutely understood our requirements and iomart’s London data centre was ideally located for our needs. The flexible service level agreement meant we could use the service efficiently and it has resulted in a significant cost saving. We believe we will have saved in excess of £30,000 by switching our hosting to iomart over the initial three years of our contract.

Brian Dodsworth, Managing Director at QA Software

The quality of the hosting service and the interactions with us are excellent. In comparison to our previous experiences, we now have a level of service from iomart that is second to none. We needed much stronger Service Level Agreements around the project because of its importance for the NHS in Wales and for the university. When our former hosting contract came up for renewal, we took the opportunity to evaluate a number of different providers in a stringent tender exercise and iomart came out on top.

Paul Kirk, Business Systems Support Unit Manager at Wales Deanery

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