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Attain Technology

Attain Technology
4.3
Description:
When you need managed services in Massachusetts and Rhode Island to maintain peak operation in the IT network of your business, consider us here at Attain Technology. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your business today with Attain Technology’s managed services.  Linkedin
MarketScope: Local
Services:
Backup & Recovery, Connectivity, Cybersecurity, Email Security, Managed IT, Server Hosting, Storage, Virtualization... and 1 more
Partnerships:
-
HQ:
Warwick, United States
Website:
http://www.attaintechnology.com/
Tel:
774-231-0203

Attain Technology Reviews

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Going with a cheaper option is always more appealing but the level of service is not always the best. I have made some mistakes in the past trying to save money and it resulted in spending more money, wasted time, and aggravation. Attain’s prices are very reasonable and they don’t nickel and dime like some other companies I’ve used. 97% of the tickets I have submitted are covered under the agreement, and if they are not I am notified instead of being surprised with a bill. I spent a significant amount of time with our previous company disputing invoices.

I do not have a background in IT but I have been in charge of the IT department for about five years. I have learned quite a bit over the last five years but there are still a lot of tasks that exceed my ability. We elected to have Attain monitor our network because I don’t have the time or the ability for some of the higher level tasks, and they were able to tailor a service plan to meet my specific needs. For example, I have access to make changes on the firewall but when something more involved arises I can just submit a ticket and not have to worry about how much time I will spend to resolve it or how much it will cost since it is covered under the agreement. Same mentality applies to server issues, network switches resetting after a power surge, backup job failures, and the exchange server going down.

Caitlin Schimmel at Orion R|E|D

For the past five years we have been using Attain for all of our IT needs. We have always been very well taken care of and are completely satisfied the services provided during our tenure with your company. I would like to specifically single out Alex Dietz who has been at our beck and call, night and day no matter how trivial the issue. Alex always seems to be there when we need him and has been of exceptional help with not only IT issues, but also our Phones, Fax Machines and Alarm systems.
I’m happy to recommend the services of Attain Technology anytime to anyone.

Brian J. Barer, Chief Operating Officer at Paramount

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