TCS Total Computer Solutions

TCS Total Computer Solutions
Description:
The engineers, technicians and staff at TCS aren’t just experienced and capable. We care about your success, and we believe that a solid computing infrastructure can elevate your bottom line and give you a competitive advantage in your industry. It’s the difference between just getting the job done and taking the time to care about your business that makes us a leader in the application of Microsoft product solutions-based IT. As a total computer solutions firm, we design, provide, and build end-to-end Internet and intranet infrastructures that support business critical applications. We are also a next-generation IT consulting firm, focused exclusively on computer technology systems and infrastructure.

30+ SMB SME

Services:
Server Hosting, Hyper-convergence, IaaS, Colocation, Managed IT... and 6 more
Partnerships:
Dell
HQ:
Greensboro, United States

TCS Total Computer Solutions Reviews

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Like most businesses without an expensive in-house IT department, we were regularly sidelined by pesky computer problems and business-crippling downtime on our network. We replaced our previous outsourced IT firm because of slow response time, network instability, and creeping out of pocket costs.

TCS stepped right in and in short order re-engineered our network. Uptime is up to an all time high (99% last year!), flare-ups are extinguished before they become fires, and our online client systems are more reliable, secure, and robust than the industry standard. And through TCS’s Flat Fee IT, we also contain our IT costs and have predictability in our monthly expenses. They handle the IT, which frees us up to focus on what we do best — improving the world of work by developing good executives into great leaders.

Rob Kaiser
Kaplan DeVries

Our previous IT partner seemed unable to stabilize our network, resulting in continual problems and excessive downtime for our users. We interviewed multiple outsourced IT firms before we settled on TCS, and we are still happy with our decision three years later.

We were spending almost double our current rate each month, and our network was very unstable. TCS worked with us to solve the underlying instability problems and then put their skin in the game with the Flat Fee IT Network Maintenance Program.

TCS also provides meaningful value outside of our Flat Fee maintenance program, from both a tactical and strategic perspective. We leverage their knowledge of our business by having them provide specific IT training to our office and field workforce. And they are a valuable sounding board as we think about strategic IT issues in our ever-changing business. Frank L. Blum is a company that prides itself on its integrity and ethics when dealing with customers, and we have experienced these same character qualities in our interactions with TCS.

Bill Ball, CFO
Frank L. Blum

One of our users had accidentally deleted email and calendar. It was nice to be able to call TCS and have them connect remotely, find the data, and restore it. No tapes to load or get back from the safe deposit box. Our most critical application deals with patient care, and it is comforting to me to know that this application and data is being backed up to this device every 15 minutes throughout the day and then being sent off-site each night so we are protected in case of a major disaster.

Scott Toth, Former CFO
Pennyburn at Maryfield

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