- Description:
- Business Telephony and Unified Communications Solutions. Award winning specialists in migrating organisations to agile, cloud-based, IP communications environments.
35+ SME LE upGrowth Mitel 10
Kelliher Insurance
With an integrated Mitel communications solution, Britannic has helped Kelliher Insurance Group to consolidate business […]
Trailfinders
Using exclusive Britannic Technologies‘ products we centralised 29 Trailfinders locations and 800 staff into a state […]
- Services:
- VoIP, UCaaS, SD-WAN, Networking & Wi-Fi, IaaS
- Partnerships:
- Poly, Microsoft, Avaya, Cisco, Meraki, +2 […]
- HQ:
- Guildford, United Kingdom
- Website:
- www.btlnet.co.uk
- Tel:
- 1483 242526
Our teams have actually discovered new, productive ways of working using MiCollab. Screen sharing and remote desktop control are particularly valuable features, to make faster, more informed and timely decisions. Audit teams at client sites that traditionally had to return to the office to obtain sign off by a Partner, for example, can now do so remotely and deliver against client requests sooner. It really saves the teams a lot of time.
I had heard of Britannic thanks to their outstanding reputation in the industry and first met the team at a trade show. I was very impressed with their level of understanding of networking, rather than just telephony, and how they took the time to understand our business.
Right now we are operating a first class communications system in the hands of a company we trust. We know that our systems are resilient and being monitored. We know that we can rely on Britannic Technologies to support us now and guide us through the future.
The secret of success is choosing the right partner, Britannic worked very hard in getting to understand our needs, setting up the infrastructure that was right for our business and implementing the changes with effective planning and liaison with all our teams. As a result the changeover was smooth and benefits have been readily identifiable.
Britannic are true professionals that sell a solution to our business needs, rather than selling technology for the sake of technology. The communications solution and on-going consultation from britannic has resulted in efficient and effective communications which facilitate the jobs of our staff and augment our guests’ experience.
Once we had received all the initial tender responses it became clear that the call centre option was going to cost approximately double what we were hoping to pay. Britannic's solution has found a means of ticking all of the boxes, but in an affordable manner.
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