The Node4 culture and approach are key to our strategic partnership; aligning to our own vision and way of working. The team is expert in its delivery, with depth of knowledge and a partner-first mentality. The people are as big an asset as the technology, proving to be a true differentiator.
Overall their processes and the quality of delivery is exceptional.

A lot of what we wanted was something new that hadn’t been asked for before. Node4 were unfailing in their adaptability, flexibility and ability to deliver the tight timeframes we proposed. The ongoing service has also been great. Even our most recent network delivery was not just on time, but early. We see the partnership progressing and us maintaining strong links with Node4. They help us to make tactical changes that keep us at the top of our game and they deliver new things that don’t necessarily already exist for us at pace.

Everything has been running smoothly; Node4 keeps on top of the project and workload. The Node4 team is extremely responsive – even for the new requirements we’ve presented to them recently; they’ve provided workable options quickly that we are really happy with and will build on going forward.

Working with Node4 means that we can concentrate all of our skills and strengths on being the country’s leading, luxury forest holiday provider. We can now spend our time working out how to add those extra touches to our service which really make the customer’s holiday rather than worrying about IT. That’s what outsourcing should be about.
Node4 are so clearly specialists in what they do. It fills me with confidence that they can talk knowledgeably about our challenges and their solutions. They always have someone on hand to answer my in-depth technical questions and they are so honest about everything. We couldn’t be happier with the partnership.

We were very impressed with Node4’s technical capabilities, the underlying environment of its Data Centres and the quality of its account management. They were also able to offer these capabilities at a very competitive price.

Creating an ultra-secure network is vital for us to connect people in different locations in a seamless and efficient manner, and Node4’s MPLS network has delivered exactly what we needed. For us it’s also about having an IT partner we can trust and has an open and flexible approach. We are glad to have found Node4.

We were recommended Node4 as a Data Centre solution over 2 years ago. I was introduced into a Senior Account Manager which I must say is still our first point of call today. Our Account Manager walked us around their data centre and it is immediately clear Node4 know how to build an excellent Data Centre, and when you are hosting other people’s data this is a very comforting factor.

We wanted to say thank you to you and the tech’ team at Node4 – of the install of our servers, the access ticket system and on site support has been tremendously helpful.

​Not only was our previous IT infrastructure not really up to scratch, we were also hampered by SLAs with our previous IT supplier that weren't strong enough. Maintaining a high service level is crucial to our IT operations, but when there were issues we were getting excuses rather than real support. As a result we were keen to move to a new supplier, but trust was a key issue for us - we needed to work with someone we knew was going to deliver on all of our reliability requirements, to give us a system that was fit for purpose. We had a lot of options when looking for a new IT partner, but meeting Node4 was key. It was clear right from the start that they are an extremely professional team. Straight away we felt that Node4 would be a partner we could rely on to offer honest advice, deliver the best solution for our business and that would respond quickly to deal with any issues directly.

Moving to a cloud environment has really given us the smoother infrastructure we needed to develop the business. Thanks to Node4 the speed with which we can expand our business has increased rapidly. For us, having an IT partner we could trust to go the extra mile was absolutely critical. With Node4, that is exactly what we were getting. The fact that they were based locally in Derby was also a key point for us. Having the peace of mind that Node4 are just around the corner from us and that we wouldn't be dealing with a call centre somewhere was an important factor in our decision.

Node4 are an extremely capable, flexible and agile company who are at all times happy to meet our needs. We put some non-standard requests to them, and they go out of their way to help us in any way, shape or form. The relationship we have with Node4 is one of the best ones we have with a third party. The service that we get, the sort of value-add, and the confidence that we get from the Node4 team is exceptional.