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Roberts Technology Solutions

Roberts Technology Solutions
4.8
Description:
Attention Small Business Owners in the Cedar Rapids/Iowa City Corridor Who Are Fed Up With Techno-Weenies Who Are Impossible To Reach When You Need Them: If You’re Looking For A Local Corridor IT Company Who Will Actually Answer Their Phone, Show Up On Time, And Take Technology Completely Off Your Plate So You Can Grow Your Business. Give us a call and let us show you what fast, friendly and highly responsive outsourced IT services should be for your small to medium business  Linkedin
20 years in business
Services:
Managed IT, Email Security, Cybersecurity, Networking & Wi-Fi, Backup & Recovery... and 1 more
Partnerships:
-
HQ:
Cedar Rapids, United States
Website:
www.robertstechs.com
Tel:
319-364-3004

Roberts Technology Solutions Reviews

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Everyone we deal with at Roberts Technology Solutions is knowledgeable and they address our issues quickly! Being conveniently located in the Cedar Rapids/Iowa City Corridor, RTS can service and set up equipment right on site, where others can only walk you through it or send a contractor who can range anywhere from okay to terrible. RTS takes ownership of situations, and they help us keep things running smoothly. Besides being a trusted IT service provider, we like the personal aspect we get from all the employees at Roberts Technology Solutions. It’s like dealing with a friend who has your best interest in mind. Our experience with IT service providers in the past has been very sad and we have been made to feel like we were ignorant. This is not the case with RTS. I would gladly recommend Roberts Technology Solutions to any prospective customers, because they take the time to understand what it is you are asking. There are plenty of impersonal IT service providers out there, but RTS makes you feel important, because to them, you are.

John Lehnst, President at Management Recruiters of Iowa City

When it was time to move to a cloud solution for our company, Roberts Technology Solutions helped us transition seamlessly! We felt little, if any, pain going from our in-house server to the cloud. At RTS, they also stay current on technology, software, and hardware. They’re constantly working to take care of problems as quickly as possible, which is helped largely by their ability to “trouble shoot” remotely. If you want someone local, accountable, and dedicated to IT service, you should choose Roberts Technology Solutions.

Chad Smeby, CIC and VP at Skogman Carlson Insurance

For many years, we’ve trusted Roberts Technology Solutions with ALL our technology needs. They are always willing to work with us on special projects, and they take care of our daily IT needs right away! The staff at RTS is very personable and wonderful to work with. We’ve received a true business partner in them. If you are needing an IT provider who will work with you on what YOU need, and someone who can be there FAST with knowledgeable, friendly staff, look no further and give Roberts Technology Solutions a call today!

Amy Woodward, CFO at Johnson Gas Appliance Company

Roberts Technology Solutions is local, readily available, and the only IT service we feel the need to work with! Since 2005, we’ve been working together to grow our system capabilities. As a large medical practice dealing with the ever-changing expectations related to HIPAA and other regulations, RTS provides the best service by staying current and ensuring we have constant system security. Roberts Technology Solutions understands our system needs, as they have built many of the platforms we utilize. They are an integral part of our team, and together, we are always working on new system opportunities and continuous improvement initiatives. We’ve had a good marriage for 11 years… the trust and respect we all look for in a good partnership is alive and well!

Tom Kaloupek, Practice Administrator at OB-GYN Associates, P.C.

When working with multiple vendors daily, it’s wonderful to have an IT company as knowledgeable as Roberts Technology Solutions. They understand the “IT” language, and always take care of our IT issues quickly. While some companies seem to never truly hear what you say, RTS takes the time to listen, and come up with a solution which is win-win for the both of us. My advice if you’re thinking about calling Roberts Technology Solutions: “Do it… You’re crazy not to.” They truly are the BEST of the best!

Deb Glover, Operations Manager at OB-GYN Associates PC

We have been with Roberts Technology Solutions exclusively for 13 years now! Time is money in business, and RTS understands this! Whenever we have a problem, we’re able to send a message to their Helpdesk, and we always get such a quick response. RTS can usually remote in to our computers, and in many cases, they’re able to fix the problem without coming to our office, getting us back on track faster. However, they also make it a point to personally come into the office now and again, which is very important to us. The peace of mind I receive knowing our system is working, it’s safe, and our backups are reliable is very reassuring and important to our business. If you’re looking for quality IT support, I would highly recommend Roberts Technology Solutions, as I’ve been doing for years.

Larry Paulsen, President at Ogden & Adams Lumber

Our response time from Roberts Technology Solutions is unbelievably quick! To make things even better, all the staff is so friendly and it’s easy to get in touch with someone. There is no jumping through hoops to talk with a real person. I break stuff all the time, and they are down here at the drop of a hat to help. While it’s wonderful how much they can fix remotely, they don’t hesitate to head this way and work on it in person when they can’t get it after the first try, showing us they value our time. Once, my computer went completely out, and they had a technician here within an hour to give me a replacement to use while my new one was built. Then, they hand-delivered the new one to me shortly after. Most companies out there wouldn’t go above and beyond like that. If you’re on the fence about choosing an IT company, I’d say you’re silly. Roberts Technology Solutions is hands down the easiest to work with, and their reputation is impeccable. You actually feel like you’re being heard, and they’ll do whatever it takes to get the job done.

Nathan Johnson, General Sales Mgr at Deery Brothers Chrysler, Dodge, Jeep RAM in Iowa City

Roberts Technology Solutions has been a terrific addition to our company, especially in regard to our computer network. With 24/7 tech support, and employees who really know what they’re talking about, their service is hard to beat. Previously, we were working with a one-person company. We constantly had to wait for updates, computer issues, and more. It’s been a complete 180 with Roberts Technology Solutions. They excellently provide the services we agreed upon. As we grow, so does our need for great tech support, and they most definitely provide it. We would recommend anyone switch to RTS!

Diane Stone, Administration Manager and Human Resources at Home Town Restyling

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