Working with Stream Networks has been of great benefit to Gardner Leader. Throughout every process Stream were transparent to the fullest, ensuring that any problems we encountered during the fiber installation were handled efficiently and to our satisfaction. We have had and continue to enjoy a strong working relationship with Stream Networks at all levels, our technical queries are always dealt with to a high standard and in a prompt manner; something that is very important to us.

I wanted to migrate my existing services without losing any communication with our clients, or with each other within the business. In talking with Stream, I made this clear from the outset and they were only too happy to accommodate my needs.
Prior to the go live date for all the systems, Stream conducted thorough tests to ensure a seamless transfer onto their platforms. The onsite engineering and training provided by Arron was invaluable. Whenever I deal with Stream, be it face to face, or on the phone I feel safe in the knowledge that my queries will be answered quickly and effectively.

The personal nature of the support offered by SNL meant that we were able to talk to them and agree a recovery plan within minutes of discovering the issue. We then organised a courier to visit the SNL offices to collect the backup data. In our case that was the most time-effective solution. Recovery was then a simple matter of deleting the compromised files and replacing them with the latest backup from the external HDD.

Working with Stream Networks and their platforms has meant we have met every IT target we set out with. It’s very reassuring to know that our systems are supported by an expert team meaning we have no concerns and can worry about what we do best.

Stream Networks offer a complex solution that can be delivered simply. Servers are provisioned with a timescale that both SORCE and our customers are happy with. They are competitive in terms of price and offer a high level of service. It is imperative that both SORCE and our customers aren’t presented with unexpected charges. Stream publish a pricelist for new builds and upgrades with flexibility that has allowed us to move away from linear upgrades; now we only upgrade the resources required.