Mikrodots, Inc.

Mikrodots, Inc.
4.9

Description:
Started in 1996, Mikrodots is a complete technology solution provider for Boston Area Law Firms. We are 100% committed to making sure Managing Partners and Legal Practice Managers have the most reliable and professional IT service in the Greater Boston, Massachusetts area. Our team of talented IT professionals can solve your IT nightmares once and for all.  Linkedin
MarketScope: Midmarket
#Named to Tango100 MSP Award #Named to TangoUSA MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, Mikrodots, Inc. topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Backup & Recovery, Email Security, Hosted Exchange, IT Consulting, Managed IT, Office 365, SharePoint, Virtualization
Partnerships:
Microsoft
HQ:
Woburn, United States
Website:
http://www.mikrodots.com/
Tel:
781-932-6655

Mikrodots, Inc. Reviews

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Suzanne Stevens, Legal Administrator at Mullen and McGourty, P.C.

As the Legal Administrator at a growing midsize Boston law firm, I appreciate Mikrodots ability to work with the partners and me to develop and follow a clear and consistent path that continuously improves our technology. Their ability to get everyone pulling in the same direction has greatly improved the value technology adds and has reduced our stress across the firm. They are a pleasure to work with and I highly recommend Mikrodots to all legal administrators supporting midsize Boston law firms.

Scott R. Behman, Managing Partner at Behman, Hambelton LLP

Mikrodots is our technology partner; they provide complete IT support services to our Woburn offices and all our branch offices and it all works. Mikrodots IT support services are quietly effective across all areas of our firm, helping the staff, attorneys and partners work together efficiently, and without stressing over technology. Mikrodots has been a great partner of ours since 1998. I highly recommend them to firm partners and legal administrators looking to have smooth-sailing technology in their Boston law firms.

Marie Feeman, Legal Administrator at Brodigan and Gardiner, LLP

Mikrodots has been our trusted IT support partner for over fifteen years. They work effectively with us at all levels, partners, associates and staff, to pull together a cohesive technology strategy for our Boston firm, and execute consistently on that strategy. They anticipate our needs and are always available to support us. As the Legal Administrator of a smaller Boston law firm, I can say from years of first-hand experience that you cannot go wrong partnering with Mikrodots for your firms IT support; they are always prompt in their response and guidance. Not to mention that they are peaches.

Jay Mullen, Founder and Partner at Mullen and McGourty

I am the Founding Partner of Mullen & McGourty PC; a midsize law firm in Boston with offices in all of the New England States. Mikrodots has been instrumental in developing, maintaining and supporting our IT systems for the past twelve years. I have always relied upon their knowledge and expertise of our very important computer systems which are essential in a fast paced litigation law firm.
Therefore, it is my pleasure to recommend Mikrodots, Inc. to other Boston area law firms.

Bill Gardiner, Partner at Brodigan and Gardiner LLP

After many years of resistance, our Boston law firm recently did a major overhaul of our IT systems. Mikrodots’ management and performance were flawless. We are a smaller Boston law firm and, in many senses, feared that the benefits of new operating systems and equipment would be outweighed by the disruption to our business caused by the upgrade. Due to the outstanding skill and service provided by Mikrodots, I could not have been more wrong.
The installation of the new equipment and the programming of the new legal practice management systems was all done in one night after our normal business hours. We did not miss a beat and were up and running much more efficiently at 9 AM the next day.
They have been our firm’s IT professionals for many years but this latest project demonstrated how expert Mikrodots and its technicians truly are. I know that they handle businesses and law firms much larger than ours, but I can attest that we received top quality service and attention as if we were their largest account.
I wholeheartedly recommend Mikrodots to any and all business and law firms for their IT needs.

Ted Ladoulis, Director of Commercial Division at i-parcel

I have enjoyed working with Mikrodots over the last 14 years as our Burlington, MA company’s outsourced IT support provider. Mikrodots always provides me with great IT service and while doing so make me feel like his number one client. I do believe they are the very best of outsourced IT companies in Burlington. When they say world-class IT support they mean it!

Stephen Mullen, IT Manager at Beacon Power

I’ve been working with the Mikrodots team since 1998. They have provided IT Support for Beacon Power’s growing networking infrastructure and compliance needs over many years, a few plant moves from Woburn to Wilmington to Tyngsborough and several major business changes including an IPO. As an IT Manager, I value their expertise and straight-to-the-point approach. They are always there when needed; whether it is for supplemental IT support, vacation coverage, outsourced IT services or network projects.
With Mikrodots on-board I’m able to rest easy and relax on the weekend or when on vacation knowing they’ve got Beacon’s IT support covered when I’m away. I always count on Mikrodots and that’s a huge relief to anyone running an IT department in a midsize business.

Brenda Limone, Vice President of Business Development at Connected Living

Connected Living had the privilege of working with the IT Service Team at Mikrodots on a large Senior Living IT Project. Mikrodots project managed and installed computer labs in 45 communities to enable the delivery of our program. The IT project was delivered on time and as spec’d with excellent customer service and follow up.

Mary Witham, Bookkeeper at Minco Development Corporation, Inc.

We have been with Mikrodots for over three years now and I can honestly say we have never had better IT service and support in the past. I am very confident that we made the right choice in choosing Mikrodots for all our IT support needs. They have a very friendly and courteous staff that supply prompt support and answers to any questions that arise. They keep our Commercial Real Estate business running smoothly in our North Andover, MA headquarters and branch offices with behind the scenes daily IT support and we have never had an interruption of service since they came on board. I would encourage any company looking for a new IT support team to give them a try and you will not be disappointed!

Nathaniel Dean, Director of Management Information Systems at Cornu Management

Mikrodots proved to be a great Outsourced IT partner with Cornu Management, a Boston Property Management Company. The entire IT Support team provided excellent, responsive service. They originally came on to help our Boston company get out of a bad spot from a prior IT service provider, and from the first day worked with central management to prioritize technology improvements on the company’s IT infrastructure, and gave wonderful, timely support to our site staff whenever issues arose. Mikrodots staff were also critical in helping the company deal with emergency IT Support after a critical failure from our Internet Service Provider.
Many companies provide solid IT service, but Mikrodots’ focus on a cooperative, partnership approach to Outsourced IT Service with their clients sets them apart. I strongly recommend them for any and all IT services you might need.

Nancy Morgan, Chief Financial Officer at Martha Schwartz Partners

I worked with Mikrodots for many years as our outsourced IT company for our Cambridge, MA based international design firm. The staff is very knowledgeable dealing with many complex IT issues that arise across multiple locations with one in the UK. Mikrodots is quick to respond to IT problems and stay on the job until the issue is resolved. The management team is always available to speak to the client directly. They are very easy to speak to and are able to keep the peace when caught between multiple managers with conflicting ideas. Professional, expert IT Support, really quieted the noise we used to experience with our previous IT support company.

Gennaro Cataldo, President and CEO at Beer and Wine Hobby

Mikrodots is everything you need in an IT outsourcing firm. No matter what your needs are, the Mikrodots team of professionals will implement a great working solution tailored to your needs and budget – and it will work properly the first time!
Mikrodots truly can handle the needs of both small and large organizations; I personally oversaw large-scale operations in Boston and Waltham of 1700+ computers and 300+ disparate networks – and Mikrodots was our sole business IT partner ensuring 99.999% up-time of those networks. And when it comes to smaller networking needs, Mikrodots provides the same great IT service – including network design, backup and recovery, network maintenance and support, computer support and multi-tiered backup solutions, just to name a few of their services.
You cannot find a better business partner than Mikrodots. Each customer is treated with the same care, respect and response time. And when an emergency arises, they are always available online or onsite to the job’s completion and your satisfaction.
Now as a small business owner in Woburn, I put the same trust in Mikrodots that I did as a VP of IT with thousands of computers and employees.
Trust your business to Mikrodots – it will be the best IT support decision you make!!

Deirdre Kuring, Chief Administration Officer at Winn Companies

Mikrodots has supported Winn Companies’ IT Department for many years in a variety of capacities ranging from front line IT support to CIO level consulting. We have relied on Mikrodot’s expertise when making strategic networking decisions and have always appreciated their thoughtful and budget conscious approach when offering IT solutions. Mikrodots has been a responsive and reliable Outsourced IT partner of Winn’s and I highly recommend them to other Boston companies.

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