- Description:
- 100% Australian IT support - Made in Melbourne. Our mission is to deliver all the services of an internal IT department, including unlimited help desk access, with highly responsive customer service but at a fraction of the cost. Most external IT managed services providers aren’t clear about what they provide, and you end up having to spend as much time on the phone to them as you would fixing the problem yourself. We direct a complete team of highly trained and extremely reliable IT professionals. Together they provide small-to-medium businesses (up to 100 users per location) with access to the necessary services to support, maintain and manage either specific parts or their entire IT environment on an outsourced basis.
10+ SMB ISO 27001
ICD Property
ICD Property is a Melbourne-based property developer with a passion for creating world-leading projects which enhance […]
Deutscher and Hackett
Deutscher and Hackett, is a leading Australian auction house, offering comprehensive art appraisals for works of art […]
- Services:
- Networking & Wi-Fi, Microsoft 365, Managed Printing, Managed IT, IT Consulting... and 3 more
- Partnerships:
- StorageCraft, Sophos, Microsoft, HP, ConnectWise, +2 […]
- HQ:
- Flemington, Australia
- Website:
- Visit Website
- Tel:
- 1300 501 677
We’d had so-called fixed price IT support before, but there was always a catch and we regularly found ourselves receiving additional invoices for “Out of Scope” services.
With MSP Blueshift this is no longer the case. We have an assigned IT Manager, Administrators and a Service Desk to manage all of our IT requirements. The fixed monthly fee guarantee has allowed me to let all of our personnel call them directly for assistance anytime without any chance of increased costs to the business. The decision to change IT provider wasn’t one we took lightly, but it is one we are very happy we made.Since MSP Blueshift has come on board, I can get on with my job without having the distraction of IT issues and trying to get the IT guy in to fix our problems.
MSP Blueshift does it all. It's not like having our own IT department: they are our IT department. The unlimited service at a fixed price is excellent: not only do we get everything done as and when we need it – we no longer have to worry about IT requirements causing cash flow blow outs.Computers are critical to our coaching business. Accessibility and reliability are essential! It is all about people - if great service is not provided we don't get the business.
I have personally checked out MSP Blueshift operations – I am impressed with their worlds best practice procedures. I am confident my business will not be interrupted and I know exactly what it will cost. I can get on with what I do best!We have outsourced and managed internally our network support and project requirements for many years with limited success and frustration. When MSP Blueshift approached us and explained why they were different, I admit we were sceptical.
The simplicity of engagement and their staff experience and commitment sets MSP Blueshift apart from all IT service companies in the SMB space. I’m pleased to say they have delivered beyond our expectations, are true to their word and we have never paid a cent more than our agreed fixed monthly fee. They have proven their value to my business and that’s why we have now partnered with them to provide our clients with an opportunity to benefit as we have.
We have been a customer of Datcom for a few years now.
We have been so impressed by their professionalism, proactivity, reporting, regular meetings […] Read More
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