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Diverse Technology Solutions (DTS)

Diverse Technology Solutions (DTS)
4.7
Description:
Diverse Technology Solutions (DTS) is a leading provider of cloud hosting and managed IT services to small and midsized businesses, ranging from those with five employees to those with 5,000. For more than 18 years, our growing roster of clients in a variety of industries has counted on the DTS team of talented professionals to tackle their toughest IT challenges. Today, we provide clients with a full range of leading-edge cloud hosting, IT management and support services, delivered how, when and where they want them with a commitment to superior service that is second to none. Long Island, NY.  Linkedin
MarketScope: Midmarket
Services:
Backup & Recovery, Bare Metal, Colocation, Connectivity, CRM, Dynamics 365, Hosted Exchange, IaaS... and 8 more
Partnerships:
Barracuda, Cisco, HP, Juniper, Microsoft, Mitel, SonicWall, Trend Micro... and 2 more
HQ:
Islip Terrace, United States
Branches: Chicago and 2 more
Website:
www.diverse-technology.com
Tel:
631-224-1200 

Diverse Technology Solutions (DTS) Reviews

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We began using Diverse Technology Solutions five years ago and they completely revamped our IT program as well as monitor all our systems. They have been an absolute pleasure to do business with. Whether I call or email during the day or night, I get an immediate response and solution. They manage our servers, desktops and various Blackberry devices for us. I didn’t know DTS prior, (someone recommended them to us) and the statement that best summarizes our dealings with them compared to our previous IT people is, ‘It is now one of the few segments of our business that I don’t have to be involved with.

John Tick, President and CEO at Tick & Co. Inc.

The project exceeded our expectations. The attention to detail throughout the planning stages raised our confidence level in the DTS team until eventual cutover to private cloud services for our New York offices. Once on the cloud, the exceptional support and response continued. To say I’m extremely happy with our decision to use DTS would be an understatement. We’ve now engaged them on several other strategic IT initiatives.

Sean Driscoll, Director of IT at Steamfitters Industry Funds Office

After the successful conversion of a pilot site to test virtual desktop hosting performance and DTS’s support system, we were confident they could deliver as promised, integrating the remainder of our development communities. Most critical to us was a seamless migration process, realistic project plan and the satisfaction of our staff, comprising over 150 end users.

Ben Wells, VP of Business Development at Kaplan Development Group

DTS has been our managed network monitoring and IT support provider for more than a decade. They have maintained and serviced our extensive back end infrastructure supporting nearly 1,000 global users. Besides leveraging their proactive managed IT services to avert major system outages their response to alerts and system trouble is consistently above our service level agreement and exceeds our expectations. They are, without question, an extension of our internal IT staff and have completed some of our most complex network projects, including relocating our entire data center. This involved over 30 servers, multiple firewalls and 25 network switches supporting 400 users in our Long Island headquarters. More recently we had them take the lead on an extensive Microsoft Exchange Server solution spanning two data centers for automatic failover. Another job well done! Two thumbs up!

John Impellizeri, CIO at Lifetime Brands (LCUT)

It is rare that I have the opportunity to convey my positive feedback regarding our experience with many vendors, today. That said, let me offer the following:
Over the past several years my company had used several other vendors to handle our hardware, network, office media and internet access. I mention this as we were unable to secure any one vendor that could maintain quality service on a timely basis, while providing the technical competencies required with the growth of our business.
In February 2008, we were in the process of relocating our office. As a result, we required a technology company with the experience, expertise and the qualified team to assume the responsibility to relocate our office data systems. Given a number of factors related to time constraints, expanded system requirements and business demands, this was not expected to be free of disruption.
In retrospect, I am compelled to tell you that DTS was contracted for the project, assumed full control of process and affected the smooth transition of the office systems, network, media equipment and internet without a glitch.
Following the relocation, we contracted with DTS on a permanent basis and have been extremely satisfied with their service. As my company continues to grow, there have been numerous occasions which required their immediate response, and I have yet to be disappointed. I should also mention that DTS established our remote network access with a number of staff providing access from home. The maintenance of these remote systems is also a critical part of our expected services, which DTS consistently acts responsively and effectively.
Frankly, I find it easy to convey my positive experience and would offer my highest recommendation in your seeking their resources to manage your company technology. To underscore my confidence, let me offer that I pay all invoices to DTS quarterly in advance. Integrity in business is rapidly diminishing, so accept my confidence that DTS has delivered as promised.
Work with them! You will be pleased you made the decision.

Dominick A. Capolarello, President & CEO at LiDAC

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