- Description:
- 29 years. A long time in the life of a business, but even longer when considering the advancements in technology over the same period. Around the time Encore was founded as Computer Software Innovations, Inc. (CSI), the Internet was in its infancy, PC’s were a bit of a novelty, and the Hubble Space Telescope had just launched into orbit.
Since that time, technology has become a transformational force in not only how companies operate, but also in how employees connect. From our founding in 1989 as CSI through the transition to Encore in 2013, our team of technology enthusiasts have shepherded schools and businesses through these changes while collaborating to deliver solutions that make our clients’ lives better.
As a company, we have grown, taking a client-focused approach to adding primary service areas that allow us to deliver smart, integrated technology systems. Today, Encore serves clients of all sizes across the greater Southeast region, from North Carolina and South Carolina to Virginia, West Virginia, Tennessee, Georgia and beyond. A forward-thinking company who believes roots and proven performance are key to ongoing growth, Encore is proud of the long-term client relationships we’ve built.
If you are looking for a true technology and security partner who can add incremental value to your team, reach out. We would love to get to know your business.#Named to MSP100 US AwardEach year, the cloudtango awards recognize the most successful MSPs around the world in what has become a global reference due to its independent approach, and in-depth analysis. The selection of Encore Technology Group for the MSP100 US award, confirms its technical excellence, customer focus, and innovation within the industry.
5+ SME LE Microsoft 100
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- Services:
- VoIP, Cybersecurity, Data Storage, Hyper-convergence, IaaS... and 7 more
- Partnerships:
- VMware, Brocade, Cisco, Citrix, Dell, +10 […] more
- HQ:
-
Greenville, United States
Branches: Duluth and 3 more
- Website:
- www.encoretg.com
- Tel:
- 888-983-6267
I have been working with Encore since I arrived at SMC 5 years ago. The vendors that I was familiar with in my previous job could not compete with Encore’s competitive pricing and top-notch customer service. They have helped SMC transition to more streamlined hardware, increased uptime and overall better customer satisfaction with our networking environment. We appreciate the dedication that Encore has shown our institution and will continue to partner with them for years to come!
We had to consolidate our voice communication into one simple solution in order to use the limited resources of our district effectively. From a financial standpoint, we saw the savings would be huge — we would be cutting our phone bill in half yet be getting dozens of additional features. From a service perspective, Encore had already proven themselves better than anyone else.
Encore was extremely helpful. They worked with us to determine what handsets we needed and document how calls would be routed. They also helped us integrate our old analog intercom system with Encore CloudVoice. Everything went well. Encore had pre-configured everything before they even arrived on site. In just a couple of days everything was up and running.
Encore CloudVoice has significantly improved communication and collaboration among students, faculty, and staff — which is tangible progress in our goal of creating a unified community. It has also fueled progress in our core education mission by providing significant cost savings that we are investing in instructional technologies and other key needs.
Cost and experience with the vendor were important factors in selecting Encore. Other options required a large, non-reimbursable capital investment and Encore offered a more complete solution.
Together we have realized the vision I had for Thomasville Schools by providing the best technology in the state of North Carolina to students, teachers, and staff. Encore is a responsive, always dependable organization and a trusted partner.
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