Our IT Department

Our IT Department
4.8

Description:
Our IT Department Ltd. is one of London’s original outsourced IT services providers. A team of 50 full-time staff members work from our head office in Chingford, East London and our equally impressive Central London office in Bevis Marks, which is a short walk from the Gherkin.
Part of AdEPT Telecom plc  Linkedin
MarketScope: Large
#Named to Tango100 MSP Award #Named to TangoUK MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, Our IT Department topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Azure, Backup & Recovery, Colocation, Connectivity, Cybersecurity, Email Security, Hosted Exchange, IaaS... and 9 more
Partnerships:
Apple, Dell, Microsoft, Mitel, Veeam, Vmware, WatchGuard
HQ:
London, United Kingdom
Branches: Newcastle upon Tyne and 2 more
Website:
www.ouritdept.co.uk
Tel:
020 8501 7676

Our IT Department Reviews

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Lewis Legore at WPRG

WPRG LTD has been a customer of Our IT Department for a number of months now and during this time, we have experienced nothing but a high end professional service. We made the transition from Mac hardware to Windows including a new server, which we were naturally nervous about. However, Our IT Department made it feel like a seamless transition and we couldn’t be more grateful. We would recommend their services to anyone.

Gordon Spence at Mark Warner

We’ve seen a significant improvement in the service we receive since we switched to Our IT Department. The support team are attentive, knowledgeable and always respond in a timely manner. Overall, we are really pleased with the service they provide and would not hesitate to recommend them.

Jan Kayani at Coldham Shield and Mace LLP

I just felt it necessary to take time out to thank you and your team for all their enthusiasm and help since you have taken over our IT support. Both the level of expertise and the swiftness in dealing with our queries is quite astounding and we are very grateful that we have found you to take over our IT support because in the past we have had some very bad experiences. The congratulations is to all your team to celebrate their exceptional service.

Tina Salmon at Mitre Construction Ltd.

We’re delighted with the service we receive from Our IT Department. Their team is professional, personable and very communicative. Our office move was completed with minimal disruption to the business thanks to the forward planning and attention to detail of their IT projects team. I’ve no hesitation recommending them to other organisations that are looking for a professional IT Support service.

Sue Bottjer at Jenny Packham

We’ve worked with Our IT Department for many years and we’ve always found the team to be friendly, helpful and efficient. They add value to our business by providing an exceptional support service and ongoing expert advice to our management team. They are a highly technical company, but they speak to us in a language we can understand.

John Farrar at Farrar Media International.

We have worked with Our IT Department for over ten years. During this time, we have always found the London support team to be friendly, helpful and very quick to respond. I love the fact that we can pick up the phone and speak directly to an expert whenever we need help or advice. I would have no hesitation in recommending them to any company such as our own who deal extensively on an international basis and for whom IT support is simply critical to their business.

Bill Feeney at Pursuing Independent Paths

I wanted to provide some feedback about the service we received last year. In a word, great! We came to you in a bit of a mess; suffering from an outdated IT infrastructure and poor service from our previous supplier. My staff have all commented positively about how well informed Our IT Department is when they ring with an issue. To summarise, we feel that we have received proactive, positive and technically excellent support throughout the year. Our Technical Account Manager has been brilliant as well.

Mark Warren, at Warren and Wilson Ltd.

As a long-standing client, I have always found Our IT Department to be a highly competent customer focused organisation that is always prepared to go the extra mile in order to ensure that any issues are resolved quickly and efficiently. It’s just like having your own IT department!

Eamonn Donnellan at S & R London

Thanks to Our IT Department, our computer frustrations are now a thing of the past. It is great to work with such a conscientious, highly competent team of people who deliver a personal service at a professional level. Avoid the horror stories and choose Our IT Department.

Carlos Celorico at Monix

Our IT Department replaced our ailing 2003 email server with a state-of-the-art Windows 2013 Exchange server solution. The entire migration process was completed efficiently without any complications and I was very impressed with the project management process from start to finish. I am more than happy to recommend them.

Rob Cooke at Showforce

Our IT Department continues to provide 24 hour telephone and remote support to our global network of staff, in addition to providing IT manager support for our head office in Stratford. It’s great to have peace of mind knowing that any technical issues will be resolved quickly and effectively, no matter where our team are located across the globe.

Andrew Photiou at APxpress

We have been with Our IT Department for 12+ years, looking after all of our IT services and requirements. Their service has always been fast, friendly and efficient and we have never had any issues with them. They are always very helpful and patient to explain to us, the not so technical people.
Even going above and beyond what is required of them, for example lately our firewall and UPS went down and many of our IT services went down with them, including our global offices who connect remotely. Our IT Department came down to our office straight away, diagnosed the problem, and replaced our firewall and UPS with their own equipment that they had in their offices, so that we could be back up and running as soon as possible until replacement equipment could be arranged.
I can fully recommend Our IT Department to anyone.

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