Whitehorse Technology Solutions, LLC.

Whitehorse Technology Solutions, LLC.
4.6

Description:
Whitehorse Technology Solutions, LLC., is an computer support company that provides support to small and medium companies in Washington DC, McLean and Falls Church. Founded in 2004, Whitehorse supports companies in a wide range of sectors including the medical, law, financial, and embassies. Our managed and hosted services take you off of the costly installation and upgrade treadmill by continually providing the latest proven technologies - fully managed, redundant, secure, and affordable.  Linkedin
MarketScope: Local
Services:
Backup & Recovery, Cybersecurity, Email Security, Hosted Exchange, IT Consulting, Managed IT, QuickBooks, Server Hosting... and 2 more
Partnerships:
AVG, Dell, HP, Kaseya, Microsoft, Symantec
HQ:
McLean, United States
Website:
www.whitehorse-tech.com
Tel:
703-738-6302

Whitehorse Technology Solutions, LLC. Reviews

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Mari Aoyagi, Program Assistant at The Mansfield Foundation

Our server was down and our files lost. We tried repeatedly to get someone to come out, but they would not come for days. Then we were introduced to Whitehorse, who came out straight away and resolved our problems. Whenever we have a problem we always call Whitehorse. Whitehorse completely understands my level of computer knowledge and explains things so I understand. For reliability, responsiveness and never being grumpy, we give them a solid 10.

Frederik De Pue, Executive Chef at 42 Degrees Catering Services

Whitehorse always responds quickly and is able to solve any problem we throw at them. The relationship that I have built with our account manager gives me confidence that my computer problems will always get resolved quickly.

Susan Rittenberg, Owner at Edible Arrangements Bethesda

Our franchise in Bethesda recently moved over Thanksgiving weekend from a space in the back of a mall to a highly visible curb-side location. On paper the moved looked like it would all go smoothly, with Whitehorse handling all our technology needs. The day of the move came and the DSL and phones were turned off in the old location and all the technology, refrigeration and production equipment moved to the new location. That was when everything seemed to start going wrong. Our very old phone system didn't survive the move. It just didn't turn back on, but that didn't matter because Verizon had totally dropped the ball, and there we were with no phone lines or internet access turned on in the new store. Our business depends upon internet orders and phone orders coming in. The internet is used for processing orders for our and other locations, and of course processing credit cards. So there we were, expecting to start production on Monday but with no way to get the orders, or collect any money for them. Our business was dead in the water. I called Whitehorse and was put through to the owner's cell phone. At 9pm that Saturday evening he arrived with equipment that let us connect to the internet using a cellphone network and a VoIP phone that worked over the connection. On Sunday he had his telephone specialist talk to us who then over-nighted a refurbished replacement phone system so we had the minimal equipment to purchase. Verizon fixed their phone lines by the middle of the week, but it took them over five weeks to get their internet line active. If we hadn't had the amazing support of Whitehorse we would have been unable to get any income for those weeks while still paying rent and salaries. We would probably be out of business if it wasn't for Whitehorse Technology Solutions.

Rachel Moir, Production Manager at LivingSocial

Whitehorse Technology Solutions was recommended to us by a friend of our CEO, and it was one of the best recommendations we received as a start-up company. They have helped us with things as simple as fixing printer issues to more complicated issues such as working around non-adjustable firewall settings to set up a server, and were able to explain tech-related issues to non-tech people. They were invaluable in getting our phone and internet set up when we moved to a new office location with only a few week's notice. They always respond quickly, whether it's during "normal" office hours, in the evening, or during the weekend. They work quickly, always solve the problem, and provide cost-efficient solutions. I highly recommend Alan and Whitehorse Technology Solutions. Top qualities: Expert, Good Value, High Integrity.

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