TotalCare IT

TotalCare IT
4.6

Description:
TotalCare IT is a 100% American outsourced IT department established in 2007. Our mission is empowering small and medium businesses to prosper in their endeavors through technology, people and processes. We ensure data availability, reliability, accessibility and security through custom data solutions and technology education. Our fanatical customer allows us to provide unsurpassed technical services to small and medium sized businesses. Your business may be losing money every day because your current IT provider is not helping you avoid disaster or you have not partnered with an outsourced IT service provider. Let TotalCare IT show you how business technology solutions will improve overall business productivity and your bottom line!  Linkedin
MarketScope: Midmarket
Services:
Backup & Recovery, Cybersecurity, Email Security, IT Consulting, Managed IT, Virtualization
Partnerships:
-
HQ:
Idaho Falls, United States
Branches: Boise
Website:
http://www.totalcareit.net/
Tel:
208-881-0304

TotalCare IT Reviews

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Kelly Bennion at Challenger Pallet

I like when I call I have response the same day, usually within an hour. I have received phone calls from TotalCare IT notifying me of issues that were unseen on my side that they detected (and resolved) before I knew. I love the feeling that my businesses systems are proactively monitored - this allows us to attack a problem before it attacks us! When we did have a server hardware failure last year TotalCare's backup & disaster recovery (BDR) solution had us up and running in a short time with no data loss in real time. Now that says it all!

Dr. Bryce Barfuss at Summit Dental

I can't say enough good things about TotalCare IT. We were with another company for a number of years and thought that the problems we were having with our computers were the norm. It got to the point where it was becoming too costly for us because of lost production with all the computer issues. It was time to make a change and we made the change to TotalCare.
Aaron Zimmerman sat down with me and did a consultation and asked what it was that I expected and where I wanted to be with things. Most businesses don't do that. He started with what we had and added to that to ensure our security and our backup systems were included. He made huge improvements in our systems so we don't have to worry about anything. Since TotalCare has taken over with our computer and server needs, we have been running smoothly and have had no hiccups with down computers or lost production.
The headaches are gone and the predictability of the computers are there. Whenever we have a small issue, TotalCare is right there to take care of it. Amazing difference from what we had. Customer service and technical support is above the industry standard. Great job TotalCare! If you are looking to improve your systems, let TotalCare IT prove to you that they are worth the investment.

Dana Izatt at Searle Hart & Associates PLLC

Whenever a problem arises, TotalCare IT is there to make sure we are up and running. If we are down then we lose business and revenue. TotalCare IT helps keep us in business. I needed to increase productivity without increasing costs by renting additional office space. The solutions arrived at by TotalCare IT was to devise a remote worker path into server (Cloud) thus providing a way to increase productivity without increasing rent for more office space.
Prompt personalized service, affordable solutions, and keeping me apprised of cutting technology that work for my business.

Erik Madsen at Home Care Pulse

We love the dependability and reliability of the TotalCare IT Team. When we first started to look at bringing in an outside company to help us with our IT needs, TotalCare IT stopped by and helped us solve a major technical problem we were having with another vendor. Their responsiveness to our concerns and questions has been outstanding. The biggest benefit we’ve received in working with TotalCare IT is knowing that we have a trusted partner who is always looking out for us and the best interest of our company.

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