IT Pros

IT Pros
4.7

Description:
Servicing hundreds of IT systems for discerning New England clients since 1998, the IT Pros engineers align their goals with client objectives. In this way, we design and support information systems that are secure, efficient, budget-conscious and results-driven. We've serviced businesses of all types and sizes from small health care practices to national supply chain organizations.  Linkedin
MarketScope: Midmarket
#Named to TangoUSA MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, IT Pros topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Application Dev., Backup & Recovery, Connectivity, Cybersecurity, Hosted Exchange, IT Consulting, Managed IT, QuickBooks... and 3 more
Partnerships:
-
HQ:
Providence, United States
Website:
http://www.itpros.us.com/
Tel:
800-672-4968

IT Pros Reviews

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Anthony Rodrigues, President at Printmakers Inc. Pawtucket, RI

Our business landscape shifted from analog to digital in what felt like a blink of the eye. The only thing that hasn’t changed is our clients expectation of excellence. System uptime directly impacts our ability to service clients. Our reliance on technology infrastructure is critical to our ability to generate income, that is why we trust IT Pros. They are responsive and provide the highest level of customer support and knowledge of technology, the same that our clients demand from us in our industry.

Richard Halladay, President at Des Printing Providence, RI

I'm the owner / president of a mid-sized commercial printing company and we've seen our share of challenges over the past 5 years or so. Printing has changed drastically in this time due to the internet but also because of advances in technology. We've adapted well to this change investing in new digital equipment, productivity software and other technology. IT Pros has been an invaluable partner through these changes and we've couldn't have been happier with their guidance and support. They are responsive, knowledgeable and thorough, I would highly recommend their services. You can't find a better group of IT professionals.

John Deruosi, Controller at Parker Construction Co., Inc.

I have been working with Sean and his team for over 15 years, from Y2K to setting up and installing a brand new network to the latest project integrating 6 different servers into one virtual server. Our relationship has continued even with me moving from company to company. Through the experience of moving to different companies and dealing with the incumbent IT companies, I always seem to go back to Sean and his team. They always seem to be able to make me comfortable knowing I will get the right solution for me and the company I am working for, whereas other IT companies will tend to lead you in the direction they prefer whether or not it works for your company.
When I came to work for my new company, server upgrade had been put on hold for a long time and the former controller had 3 scenarios to work with. Our owner wasn’t comfortable with the current IT vendor we had so I asked if I could bring in someone I had worked with in the past. Sean and his team came in and looked at where we were and suggested a virtual server to bring our 6 servers into the single environment. The price although a little higher than what the previous vendor was offering seemed to get us to where we needed to be in a quicker and more reliant timeframe. Upon starting the process, we were kind of nervous about what would happen and being down for a weekend was something we decided would be best instead of being down during business hours. Once the process was started Sean and his team stayed in constant communication with our company over the weekend and his team was great at adapting the process when necessary. Since moving over to the virtual server we can say we now have a stable environment to work with and will be looking to move forward to phase 2, getting all servers upgraded to current operating systems inside the virtual server.
I will continue to work with Sean and his team as they have always been there for me when I needed them the most.

Moonho Kok, IT Manager at Harry Miller Co., Inc.

As always our dealings with IT Pros have been exceptional. The few times I have requested exchange server support from IT Pros it has been fast, efficient and reliable. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far.

Matt Hayden, Information Systems Divison Manager at National Disability Rights Network Washington, DC

We’ve been working with Sean and his team at IT Pros since 2002, and I can’t say enough how thrilled we’ve been with the level of expertise and responsiveness they’ve provided. They’ve designed and built us a datacenter that reliably supports 1000+ users every day, and their monitoring and business continuity services ensure nearly 100% uptime and peak performance of database and application servers. During periods of system maintenance and relocation, IT Pros cuts us over to alternate, redundant systems that ensures users are always productive days, nights and weekends.

Kevin Ricci, Director of Information Technology at LGC&D, LLC

Sean Daniels and his team at IT Pros have been our network consultants for over a decade. They have proven time and again to be trustworthy advisors, providing a high level of expertise that helps us keep our company’s technology infrastructure up and running at a high level.

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