du Pré plc

du Pré plc
Description:
du Pré is a specialist voice and data, communication and services company, based in Aldermaston near Newbury, Berkshire, operating across the UK. Privately owned since 1979, du Pré has always focused on building an extensive voice, IP and IT knowledge-base with the capability to serve its business and education customers effectively and cost efficiently.  Linkedin

Lyonsdown School

During a review of its ICT network, Lyonsdown School decided it was time to also […]

Exmouth Community College

The school purchased a telephone system support contract with du Pré, which provides […]

40+ SMB SME

Services:
VoIP, UCaaS, IT Consulting
Partnerships:
Avaya
HQ:
Aldermaston, United Kingdom

du Pré plc Reviews

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We accept it’s inevitable that occasionally there will be problems with whatever ICT system you operate. What’s really important is the service support the supplier provides. The help desk at du Pré is excellent and we have been delighted with the response and resolution times.
The level of senior management communication and commitment from du Pré is very important to us. We are kept up to date with any information that we need to know and that gives myself, the senior management team and board of trustees at Tone confidence in the company that they are working with.

Juliette Dickinson, Managing Director
Tone Leisure

An efficient telephone system is so important. It is vital parents can always contact us and that we can contact them. As a school we need to receive a smooth and efficient service – du Pré provides this very well. It is always easy to get hold of someone at du Pré. As a school we like parents to be able to speak directly to a person. Similarly, with du Pré there is always someone on the end of the phone if we need them.

Nysha Stiles, bursar
Lyonsdown School

If there are ever any issues du Pré gets on with it and rectifies any problems regardless of what has caused them, which is refreshing. With our previous supplier there was always a lot of finger pointing with no progress being made. The du Pré support team is always accountable for its actions and quick to respond.

Tom Crowther, IT manager
Belvoir Lettings

I felt that out of all the suppliers du Pré would give us the partnership we wanted, not just put handsets in and walk away, but look after us too. It has been proven time and time again as you’ve never said that isn’t part of the contract and put the phone down. I like that the support team is willing to share its knowledge and show us how a fault has been resolved. If we ask how it was fixed, the guys are more than willing to dial in again and show us. The relationship with support has been worth its weight in gold.

Sarah Rogers, Network Manager
Exmouth Community College

du Pré behaves like a large company but treats me as an individual. Whenever we’ve needed some help with the programming or anything else, du Pré has been excellent, really good. The staff remember and know me and it’s a very good local service. We get inbound calls all the time from other companies wanting us to take their services. But we tell them we’re not interested because du Pré provides a good service. Everyone has to look at the bottom line but if the service is good for business continuity then that’s worth a lot to us.

Jeff Brown
Atkinson Keene

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