- What are Managed IT Services? To put it simply, Managed IT Services allow you to outsource your Information Technology (IT) support, help desk, and IT planning needs to a specialized provider that has the in-depth expertise, process rigor, and customer service skills to ensure your technology works. Further, it's a proactive approach - we work to ensure that problems are eliminated before they happen. Support is available whenever you need it and a long term understanding of your needs is achieved. This is very different from the traditional "break-fix" approach where IT only shows up when there's a problem - and often doesn't understand the "big picture".
Managed IT Services by Virtual Operations provides:
Complete tech support 24x7x365 - on-premises and in the cloud. Computer support, server support, network support, help desk, and security - we do it all.
Access on demand to deep and broad skills - we can handle any technology you have. You are supported by a team, not an individual.
A proactive focus on everything from your network to your key business applications - it's in our best interest to prevent a problem, rather than fix it afterwards
Quality and consistency - Our thorough documentation and repeatable procedures let us deliver maximum customer satisfaction
Management oversight and planning - day to day and strategically. You don't just get IT technicians - you get a CIO, an IT manager, and a project manager - for a price competitive with hiring IT employees
Lastly, we provide a 60 day - money back guarantee
- AWS, Azure, Backup & Recovery, Connectivity... and 14 more
- Carbonite, Cisco, Dell, Fortinet... and 6 more
- Winter Park, United States