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Virtual Operations

Virtual Operations
4.7
Description:
What are Managed IT Services? To put it simply, Managed IT Services allow you to outsource your Information Technology (IT) support, help desk, and IT planning needs to a specialized provider that has the in-depth expertise, process rigor, and customer service skills to ensure your technology works. Further, it's a proactive approach - we work to ensure that problems are eliminated before they happen. Support is available whenever you need it and a long term understanding of your needs is achieved. This is very different from the traditional "break-fix" approach where IT only shows up when there's a problem - and often doesn't understand the "big picture". Managed IT Services by Virtual Operations provides: Complete tech support 24x7x365 - on-premises and in the cloud. Computer support, server support, network support, help desk, and security - we do it all. Access on demand to deep and broad skills - we can handle any technology you have. You are supported by a team, not an individual. A proactive focus on everything from your network to your key business applications - it's in our best interest to prevent a problem, rather than fix it afterwards Quality and consistency - Our thorough documentation and repeatable procedures let us deliver maximum customer satisfaction Management oversight and planning - day to day and strategically. You don't just get IT technicians - you get a CIO, an IT manager, and a project manager - for a price competitive with hiring IT employees Lastly, we provide a 60 day - money back guarantee  Linkedin
MarketScope: Midmarket | 6 years in business
Services:
Server Hosting, VoIP, DevOps, G Suite, VPS... and 13 more
Partnerships:
Lenovo, Fortinet, Rackspace, Dell, Carbonite... and 5 more
HQ:
Winter Park, United States
Website:
http://virtops.com/
Tel:
407-268-6626

Virtual Operations Reviews

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Virtual Operations was instrumental in setting up a VPN security solution which allowed us to lock down our Amazon security groups without the complexity of managing certificates across all of our servers. In addition to the improved security, their solution also o integrated extremely well with our existing workflows.
Virtual Operations has helped to streamline the management of our Nagios implementation and server setup.
The team at Virtual Operations is a world class IT and Operations team. They have decades of experience in all manner of IT, security, backoffice, and operations projects from small projects to global infrastructure development. They know how to build highly scalable and highly reliant solutions for a range of business purposes.
As a start-up owner, Virtual Operations has been a great partner for us. They have delivered valuable services that would be difficult for a small company like ours to build on our own and have been creative and flexible on pricing.

Philip Holt at Splyt

We have utilized John at Virtual Operations for the build out of our Orlando office and planning for the move of our Chicago office. He and the rest of the team have helped to assure that everything went well. He has access to partners that can be counted on to deliver and has been able to provide alternative to assure that we can work within our budgets. If you are in need of technical or operational support for an expansion or move, give these guys a call.

Dave Lang at Iron Galaxy Studios

Since we have been using the crew at Virtual Operations, I have continued to be impressed with their responsiveness, technical depth and ability to relate problems in lay man’s terms. I would highly recommend Virtual Operations for any small business that t counts on technology to drive their business and want to have an IT firm that you can count on.
Our network was a hindrance to us as a SaaS based business, impacting our ability to get to our production systems. Virtual Operations came in, quickly identified the problem and resolved it once and for all.
Virtual Operations monitors and maintains our systems and network so that my team can focus on our products. They proactively address problems, many times without our even knowing that a problem existed. Whenever we do have a problem, they are extremely responsive and get us back up and running, minimizing the impact to our business.
We utilize cloud based production systems for our SaaS business. Virtual Operations has worked closely with our engineers, designing a scalable solution, and implemented it resolving several core performance areas and allowing us to scale to handle a new contract.

Erik Sand at 360ED

We recently had a critical IT emergency and contacted Virtual Operations to help. They immediately responded with a well laid out plan and dispatched a group of seasoned IT professionals. Their team quickly resolved all of our issues, clearly communicating their r progress throughout the entire process and we were back up and running with barely a hiccup. It is without hesitation that I recommend Virtual Operations and their IT staff.

Dan Tudge at N-Space Inc.

Starting up a new company, I needed someone to come in and set up the core technology to open for business. The Virtual Operations team suggested an IT and voice package tailored to meet my demands and budget, which delivered everything I required. If you are a start-up looking for honest IT help to get you going, give these guys a call!

Tom Vuong at Orlando Title Professionals llc

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