- Description:
- Professional, proactive, and problem-solving driven! Here at Centarus, our technology, engineer, and strategy consultant teams are qualified and experienced, with real industry knowledge. Don't just take our word for it though. Together we've achieved Certified Microsoft Partner status which is reserved for IT companies demonstrating excellence in implementing Microsoft technologies.
SMB upGrowth
- Services:
- VoIP, Cybersecurity, Data Storage, Hosted Exchange, Hyper-convergence... and 9 more
- Partnerships:
- Webroot, ConnectWise, Datto, Dell, Kaseya, +5 […]
- HQ:
- San Francisco, United States
- Website:
- Visit Website
- Tel:
- 415-671-7560
Centarus’ flat-fee program provides us with the advantage of having a predictable monthly IT cost and the comfort of knowing they are always there to solve any problem. They handle our entire electronic infrastructure, including our upgrades, and they are extremely responsive to any questions via both phone and e-mail.
Centarus is very sensitive to the needs of our business. Our systems need to be up 24/7. Centarus makes that happen.Centarus takes a genuine interest in an organization’s products and services to recommend the best IT strategies and technologies for their needs. We’re a small membership-based organization, and we constantly need to adapt to our members’ and industry’s changing requirements.
They continually ask us questions about our current and future needs. Centarus has helped us develop sensible IT strategies — within our nonprofit budget — and implement them on an ongoing basis. Centarus really pays attention to the whole life of our organization and our business climate.Centarus manages all of our technology. They buy our servers, install and update our software, set up our e-mail — everything. They manage our day-to-day IT operations, making sure everything is backed up both in our offices and at a colo site. They continually monitor everything both on-site and remotely, and they often know of any potential problems before
we do.
While I am pretty tech-savvy, one of the things I really like about Centarus is their great people skills and ability to deal with others at varying levels of expertise. They really know their technology, and they provide an extremely high level of proactive customer service — in my experience, it’s hard to find both those things in a single company. That’s why we use Centarus.We are a nonprofit with limited resources, and Centarus always works with us to make sure our systems are working, from setting up new users to helping maintain our servers. As a museum, we are open to the public, so if our point-of-sale system goes down, we have a big problem! Dale and Brian are so responsive to our needs. Whether I need them to remote in or come in person, I always know I will have the assistance I need whenever I need it.
We use Centarus’ Flat-Fee IT model. We’ve worked with other IT firms that claim a flat-fee model but then jack up the fees. Centarus doesn’t do this. Costs are set, yet they always get the job done in a timely fashion. They have a quick response time, and Dale is easy to talk to in lay terms.
We are a small machine shop, and our hours are not 9–5, Monday–Friday. Centarus understands that and is always able to respond quickly whenever we need them. I don’t feel any anxiety if our computers go down — whether in the shop or when working remotely — because I know Centarus is always there. I am comforted by Dale’s accessibility, responsiveness and integrity. We are a small client; he is not making a fortune on us, but he treats us just as importantly as he does his largest client.
Our company has always positive experiences with CentrexIT. They are always quick to resolve our issues and are very communicative through the entire […] Read More
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