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Synapse IT Consultants

Synapse IT Consultants
4.8
Description:
Synapse IT Consultants were established in Melbourne, Australia in 2003 with a mission to assist small and medium businesses with the management of their IT. Through our technical consultants, both Melbourne-based and Australia-wide, businesses are able to access the experience and expertise of a dedicated IT department without the associated costs.  Linkedin
19 years in business
TangoAU awards
#Named to Tango25 Australia MSP Award
Synapse IT Consultants has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, Synapse IT Consultants demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
Services:
IT Consulting, Server Hosting, Hyper-convergence, Virtualization, VoIP... and 9 more
Partnerships:
Lenovo, Microsoft, Fortinet
HQ:
Saint Kilda, Australia
Website:
Tel:
1300 903 405

Synapse IT Consultants Reviews

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Synapse provided skills like any other critical technical supplier input and they did the role well. We are satisfied that SYNAPSE have done their job well to assist us to meet our objectives and needs. Our overall rating of SYNAPSE – good supplier with value for money. Hayden has a good vision and can take his focus through to execution.

Paul Shoebridge at Weatherbeeta Pty Ltd

My businesses have been using Synapse IT Consultants for many years. When we made a major move a few years ago they were very helpful with our technology move and we had no disruptions from day one. I am an electronics engineer so moving is something I can do myself. However, I need to focus on my customers so it was better to have Synapse assist us with this important move.

Trevor Neale at Australia Aesthetic Devices Pty Ltd

Synapse IT are professional, knowledgeable and very prompt in addressing our business needs and therefore we have no reason to look elsewhere for our IT support. All Synapse support staff fully understand our systems and are able to rectify any issues in a timely manner ensuring our business is able to continue smoothly with little interruption. If you value your business and don’t have the time to manage your IT solutions then I strongly recommend using Synapse as they are able to provide you with the most up to date IT solutions allowing you to focus on your core business.

Kon Dalianis at Integra Life Services

Synapse IT provided us with a solution for our IT needs that exceeded our expectations, and their delivery of this solution was professional and courteous. We have been able by result to utilise our infrastructure much more productively, and resolve some outstanding difficulties with ease.

Damian Brown, National Service Manager at GoTech Security

When Synapse were initially recommended to us in early 2011 we had been using a range of IT companies who looked after different aspects of our business. None of the other IT solutions companies offered a complete service in terms of on-going system support. We got Synapse in and found their approach to our IT issues responsive and professional. In the end Synapse provided us with a system tailored to our specific needs that actually works. Synapse understand the importance of Coinworks having a system built on stability and our reliance on Synapse to monitor and respond to any changes in that stability. Synapse are not the cheapest but they are reliable, responsive and professional. Any issues that have come up have been taken care of quickly and efficiently with little or no disruption to our business.

Paul Ratcliffe, Rare coin and banknote specialist at Coinworks

The service provided by Synapse IT is extremely efficient and reliable. Our issues are always responded to and actioned in a timely manner, which is imperative to our daily operations. As an organisation, we have used a number of different IT providers over the years, however Synapse would have to be the most professional and reliable IT provider we have dealt with. It is because of this, that we will continue using their services moving forward.

Melissa Broekhoff at Athletics Australia

Synapse IT were recommended to us in 2012 by one of our existing suppliers after we realised we needed some help with our IT setup. During our first meeting we saw that Synapse had a practical approach to our requirements and we had confidence in their solution. Their approach is professional but down to Earth. Synapse helped us move our office to a larger premises, implemented new infrastructure for us and provide support to our Windows, Apple Mac and mobile device users. We would happily recommend the Synapse to someone we know.

Geoff Tattam, General Manager at Melbourne Property Rejuvenation

Being in the web design industry for over 10 years now we understand the importance of aligning your business with an experienced and trusted IT company. We recommend our own clients use Synapse IT because we know that the service they give is of the highest level without complicated industry jargon, YES! they speak you're language - how refreshing.

Ross Munro, Owner at MODD

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