- Description:
- Tie National, LLC provides flexible end-to-end IT consultation and solutions to businesses of all sizes. Expertise includes national dispatch coordination, remote IT support, hardware/software, managed services, and as-a-service solutions. Since 2003, Tie National has helped businesses make smart and cost-effective choices for their evolving technology needs and relieve exposed vulnerabilities.
20+ SMB SME
- Services:
- Cybersecurity, UCaaS, IT Consulting, Managed IT, Backup & Recovery... and 5 more
- Partnerships:
- Barracuda, Dell, Avaya, Mitel, SolarWinds, +2 […]
- HQ:
- Aurora, United States
- Website:
- Visit Website
- Tel:
- 630-301-7444
We use the service TSP® mostly for computers although we've also had Tie National help with DVR, printers, IT security, and phones.
The biggest thing I can say about TSP is it provides "piece of mind" because I'm not the person they call anymore for issues at the clinic.
I understand TIE has a cheaper version [the TSP® Lite Plan instead of the Plus Plan] that doesn't include onsite visits but I am hesitant to go to that option because I know how expensive it can be should a technician have to be dispatched out and then I'm back to having to find someone.Tie National is our primary resource for the on-site coordination of our national installations and roll-outs. We use them as the physical arm to support us with all on-site aspects of our installations, moves and roll-outs. After my team defines the drop points, Tie National performs their site survey to identify any obstacles that may prove to be a challenge.
One of the reasons we have had such an enduring relationship with Tie National is because they have technicians for every job across the USA. Because they know our sites so well, their technicians and coordinators never need hand-holding and are so easy to work with.
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been […] Read More
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