- Description:
- Hostcomm provides hosted telephony and contact centre services to businesses based on Voice over Internet Protocol (VoIP) technologies. Hostcomm enables organisations to reduce cost and enhance their competitive edge with services based on VoIP technologies. Our services include Hosted Telephony, Hosted Predictive Dialler, SIP trunks, Unified Communications and Hosted Contact Centres.
20+ SME LE
Saff wood Communications
Saff wood Communications joined the Hostcomm Reseller Programme to sell and support hosted VoIP and contact centre […]
Towergate Insurance
Delivers Improved Personal Service to More Customers
- Services:
- VoIP, UCaaS
- Partnerships:
- Mitel, Avaya
- HQ:
-
Exeter, United Kingdom
Branches: Leicester and 1 more
- Website:
- Visit Website
- Tel:
- 0808 168 4400
The biggest benefit of using the Hostcomm dialler is the ease of getting data in and out. Our business partners send data files in different formats with different headers – but we don’t want to seem inflexible and insist on specific formats. Hostcomm ContactPro gives you a lot of wiggle room in how you want to import data. We can manipulate it however we want and bring it into the dialler - however we need to.
The risk of uploading the data incorrectly was so big. You’d have to stop the dialler, find out what was wrong, strip out anyone you’d already called, then spend another twenty minutes loading it afresh. With ContactPro, it’s a much easier process – and if something did go wrong, we could easily identify it and resolve it without downtime.Using the Hostcomm service, our agents provide better, more informed services to our customers. It’s a very easy system to use. When agents log on, they’re taken to a front page which prompts them to connect to their allocated campaign. The dialler calls the numbers automatically, and when a call is connected, screen-pops give specific customer details.
Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up ContactPro has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple.
Gaining control of our IT service was key for us to stand on our own two feet and enable the organisation to meet its obligations. Littlefish proved […] Read More
Managed Service Providers near Exeter
-
We deliver IT solutions, services, support, training and exams to organisations of all sizes that require true technical expertise to meet their goals. Our comprehensive portfolio provides our … More
-
We’ve been providing organisations of all shapes and sizes with lightning fast, people focused IT support and expertise since 2009 and are proud to be recognised as one of the fastest growing IT … More
-
Bluegrass Group is a trusted provider of outsourced IT support services to SMEs across the UK.
We deliver the complete IT solution - from fully managed IT support to strategic advice; IT … More -
Timewade are the trusted technology partner with over 30 years experience. We use technology to boost performance and deliver brilliant results for businesses across the South West.
Our … More -
Welcome to Hosted Desktop UK Limited, we are a UK provider of hosted desktops with specialist knowledge of the professional sectors. Hosted desktops, otherwise known as virtual desktops, allow you to … More
View Map of MSPs near Plymouth
Rate & review
Hostcomm Ltd Reviews
Write a Review