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Avagio

Avagio
4.6
Description:
At Avagio we believe that small and medium size growing businesses should have access to the same quality of IT support and advice that larger organisations have become used to. We’ve set out to provide the elusive combination of fast response, quality and engineering expertise – but crucially we underpin it with our core values of being a customer service led business.  Linkedin
MarketScope: Midmarket | 17 years in business
Services:
Storage, Backup & Recovery, VPS, Connectivity, IT Consulting... and 8 more
Partnerships:
AVG, StorageCraft, Dell, Microsoft
HQ:
Bristol, United Kingdom
Branches: Chippenham
Website:
avagio.co.uk
Tel:
01249 654 871

Avagio Reviews

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As a new business start-up with the need to keep a lid on cost, the solution provided by Avagio IT ticked all the boxes, and crucially gives me the flexibility to scale up as demand for our products grow. It wasn’t the cheapest option, but it was the best to meet our requirement. Some people may also find it strange that a leading edge software company has chosen to ‘out-source’ its IT function, but I see no contradiction here; I am employing professionals to do a professional job.
Six months later, and Avagio are firmly considered part of the team; in fact my staff are on first name terms with most of them now! And it’s not just IT services. On their recommendation, we have sourced and successfully engaged the services of trainers and web site designers, with no complaints. To sum up our experience of Avagio IT; worth every penny.

Tom McMurtrie, OBE Chief Executive at Care in Motion

When the company ERP software was upgraded this year, unfortunately the speed left a lot to be desired. We have a multi-site sales operation and it is vital all branches have fast, real time information to hand. Having staff waiting for screens to load is very unproductive and the decision was taken to upgrade the IT infrastructure. Having spoken with Adam and Brett we were offered three options, and opted for the hosted Avagio Cloud solution as recommended. There were some initial teething issues as to be expected, which were dealt with in the usual efficient Avagio manner, but the speed improvement experienced from day one was very impressive, and the flexibility to work anywhere and add new sites as we grow was also a major draw for us. We were also planning on installing a leased line at the main sales office, however this is no longer required, a saving of over £6000 PA.

Duncan Walley, Finance Director at London Stone Paving

We chose Avagio because we had lost trust with our previous one man band company and we needed a larger company that could ensure fast response, understand our business priorities and give us the care we need. In particular after a previous system failure and data loss, we needed a company that we could rely on to protect our data and system availability. Avagio’s daily backup checks, 24/7 proactive monitoring and weekly snapshot reports certainly give us the peace of mind we need. If I ever have to unplug our router by example, the phone rings 2 minutes later and I am never surprised to hear it is Avagio calling me to check if there is a problem with the internet connection.
If this is the kind of service you are looking for, I recommend you contact Avagio immediately.

Kris Eley, Technical Director at Mitchell Taylor Workshop

I can highly recommend Avagio.
Up to two years ago, we used internal resources to cover support issues. However since getting a support contract with Avagio the down time has greatly been reduced and speed of problem resolution is outstanding.
By outsourcing support of servers and PC’s, our internal Support Manager, is now able to focus much more on business organisational improvements which in turn improves our bottom line performance” improves our bottom line performance.

Stephen Price, Managing Director at F1 Computing

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