We missed no reporting deadlines and paid everyone on time and in line with guidelines. Overall, Ziptech has helped our Head Office perform fantastically, with staff working from remote locations. We could give ourselves Five Stars.

We had problems with third party software. Ziptech liaised with the supplier to help us resolve the problem faster and also helped us evaluate options before making further investment. Having a partner like Ziptech to guide us through these decisions is crucial for us.

The beauty of working with Ziptech is that it’s like having 20 IT support people on hand at any point. It’s like employing your own in-house IT support team anyway without paying for it. Anyone on a growing curve should consider working with Ziptech for their IT support. They take away your IT support problems and make life so much easier.

Training staff is far simpler, as we can all use the same documentation on the Cloud Server. The email has also been moved to the Cloud, which enables automatic synchronisation which saves so much time.
The best thing about Ziptech was the fact that the company not only had excellent technical expertise, but that they actually took a business analytical approach and looked at our business as a whole.

Ziptech did a good job and I’m pleased to say that I didn’t need to get myself too involved. The post-project support enabled us to handle some of the minor challenges we had had very quickly.
This is the first phase of moving the business to the cloud. We have future plans to move our warehouse management systems to a cloud hosted infrastructure next and we’re already talking to Ziptech about that too.

Working with Ziptech has been so much more than no longer having to worry about what happens when something doesn’t work properly. We have just the relationship with Ziptech that we hope our own customers have with us.

We have a good working relationship with Jim and his team and it’s gone from strength to strength. We can see the benefits of ziptech and they have helped us stabise our IT.

Our business is dependent on effective IT, as our consultants are located all over the UK and spend much of their time on client sites. Ziptech were the only people who could support us effectively across such a wide range of locations. Their online support is the only sensible way it can be done.

Ziptech guided us through the various options available to us, and with their clear knowledge of our IT infrastructure and needs, recommended cloud services. Once signed up, Ziptech were on hand to solve the various issues which arose – as this was our first cloud deployment we had no prior experience here. The issues were fixed within a reasonable timeframe in each instance and we are now looking forward to working with them to move many of our in-house services to the cloud.

Ziptech’s reponse time is fantastic. We have been consistently delighted by their service.

I don’t have to worry about IT. If there is an issue my guys know the number, they call it, and it’s sorted out, it doesn’t come back to me. That allows me to carry on planning the strategies and planning the growth of the business, which is what I want.

The decision to outsource some as important as IT is never easy. What swung it for Ziptech was their professionalism and responsiveness. Their experience has meant that they could anticipate some of the pitfalls we might face.
Above all they are business solution focused rather than simply dwelling within their IT comfort zone – a huge comfort to people who just want their computers to work seamlessly.