Timico Ltd

Timico Ltd
4.9

Description:
At Timico, we don’t shy away from a challenge. We work in partnership with our clients, devising and delivering transformative IT strategies to propel mid-market businesses and drive user adoption. A market leading end-to-end Managed Cloud Service Provider, Timico have the flexibility to deliver a comprehensive range of business-enabling solutions, from consumption-based models through to fully-managed infrastructure and aggregated cloud offerings, as well as operating a Tier 3+ data centre and MPLS core network. Using our strong heritage, business intelligence, and proven expertise in established verticals, Timico engage with you to offer a truly different way of energising your business operations.  Linkedin
Services:
Azure, Backup & Recovery, Colocation, Connectivity, Cybersecurity, Domain Hosting, IaaS, Managed IT... and 10 more
Partnerships:
Cisco, Datto, Dell, EMC², Fortinet, Huawei, Microsoft, Mimecast... and 7 more
HQ:
Newark, United Kingdom
Branches: Winnersh and 1 more
Website:
www.timico.co.uk
Tel:
0844 488 9889

Timico Ltd Reviews

Write a Review
Paul Kidd, Business Continuity Manager at Honda (UK)

We chose Timico because they were competitive in their pricing, and represented a significant change in our technology for our teleworker community and car dealers. Timico’s professional approach and “can do” attitude is a world apart from our previous supplier. It makes a refreshing change to have full faith in knowing that a deliverable will in fact be delivered on. Timico’s project management team and support personnel have made this roll out one of the smoothest we have had. We see Timico as a key strategic partner to Honda moving forward.

Umar Bajwa at Murco Petroleum

We chose Timico as our technology partner for a number of reasons. Firstly because they understood our technology requirements and could provide the kind of robust and secure IP infrastructure we needed. Secondly they could do all this at the best cost for us and thirdly, they are a good fit. We are able to interface at the right levels for the services we need, a task more difficult with larger organisations.
Timico manage the PWAN for us and sort out the odd hiccup. As we expand the Murco business, they smoothly integrate new sites for us.
The Timico network has made us much more efficient and has allowed Murco to manage a large, and increasingly growing network of retail sites without significantly increasing our staff or costs. The MAM 3G failover has already paid for itself many times over.

Mike Crookes, Office Manager at NTEX

Before switching to Timico we endured really poor service from our mobile phone supplier. We have now been with Timico since 2004 for all our mobile telephony needs and the service has always been first rate. Timico cares about the customer.
Timico's price was very competitive and we already knew about their excellent customer service so we decided to move our whole telephony package over and are very pleased with the results. We're looking to expand our employee base up to fifty and are building abrand new office block in Stallingborough so it's great to be able to take our communications partner along as part of the journey.

Alex Atirene at Oakam

We needed a partner that could provide all our communications needs under one umbrella and the services had to be of a business-strength standard.
Timico appeared to be an excellent fit for a growing business and they turned out to be bang on for the small and medium-sized market. They were able to deliver what we needed for both our internal use and also for our customers to make telephone calls and use the internet. We now work closely with Timico to fine tune the equipment list for each new store and they help us make sure that we obtain the best value for money.

Alun Dowling at RCT Homes

Above all, Timico is a very responsive company. We enjoy a fantastic level of personal service which other larger suppliers simply don’t offer us – we are treated as individuals and feel truly valued as a customer.

Dave Sasse, IT Manager at Seaco

Picking a partner is tricky, but there was definitely a synergy between us and Timico. It felt like the right choice at the time, and this has been verified by the excellent results we have seen to date. We needed a partner that could deliver globally, but that also had the resources to be active locally through customer service and support. The system we have in place offers great stability, functionality and cost-savings, which is all we can ask for from a product.

Michael Patchett, Senior IT Support at Smiffys

We place a really strong emphasis on customer service, so we expect the same level of care from our partners and suppliers. With our incumbent provider, we were starting to feel as though we weren't quite getting the service we needed. Timico really understood our needs and treated us the way we treat our customers.
Timico's communication is great. They're always at the end of the phone if we need to talk through something and the solution we've rolled out is perfect for seasonal peaks in calls and for when we expand the business further. We also have the option to log on to the system ourselves and make minor changes - which makes things much more efficient and flexible.

Dudley Spicer, Technical Support Manager at Sovereign Housing Group

IT is critical to the development of Sovereign Housing Group; we are always developing new systems to enable the Group to achieve consistent quality and performance across all business areas, no matter where that site is. The switch to Timico has brought major benefits in the form of a better and more reliable service at lower cost. We have an excellent partnership with them and are confident that we will get a very rapid response if there ever is a problem.

Stuart Hudson at Sun Chemical

Timico's customer service is first class. Whenever we need support we simply log a call and they respond fast. An engineer calls back quickly and stays on the line with us until they have helped to resolve what we need. Because the Timico team know our system inside out, they sort out all requests with minimum fuss. In short, they understand our requirements, have a great attitude and are very easy to work with.

Nick Healy at Suresite

In meeting Timico, it was clear straightaway that they are not a ‘one-size-fits-all’ network provider. The flexibility they showed in both the network design and delivery stages allowed us the scope to build a future-proofed network within our budgetary constraints, without compromising on quality and reliability.
We received very positive feedback on the robustness of Timico’s service from the outset. The demands are such within a retail environment that however hi-tech your EPOS or other instore kit is, without the underlying guarantee of always-on connectivity, it will be next to useless in supporting the customer experience.

Roy Whitmore, IT Technical Projects Manager at Tenpin Ltd

The ViBE routers used by Timico, offer a much lower install cost, compared to anything else we looked at. A low install setup was our main aim when looking for a new WAN provider.
At some point in the near future Tenpin will be looking to deploy IP telephony across the business, it’s good to know that we have a cost effective network that will be able to handle a VoIP system.
Timico managed the whole project in a professional manner, from ordering lines, providing equipment and offering technical support. I was informed and updated throughout the entire roll-out by the team at Timico.

Keith Simpson, Head of IT and Administration at WRAP

We needed a communications provider that could supply all of the services we were looking for under one roof and on one bill, but who also provided great customer service.
The project management to integrate the services we’ve received from Timico into the business was extremely efficient, plus we have the advantage of having a dedicated account manager to answer any queries. Getting all our services from one company saves us time; if we ever have a problem we have only one point of call to refer to. Timico has worked extremely hard to make WRAP a more efficient, secure and connected business.

Stuart Smith at Mitsubishi Motors

The Timico solution is innovative and provides us with protection from the threat of any security or performance issues from the public internet. We have a closed, business-grade core network, which is scalable and flexible with easy addition of new sites, site changes and improved business continuity options. Furthermore, Timico’s centralised management and support of the network will increase the efficiency of our IT department as will management of centralised security policies and firewalls.
The network transition was scheduled for the middle of winter. Despite snow storms and hazardous driving conditions Timico met the tight deadline and the whole process was managed professionally. Even faced with the DVLA relocating their comms link from Manchester to Swansea, which was announced to us mid-way through the roll out, Timico’s ‘can do attitude’ meant that our dealers did not lose a single day of connectivity or the ability to register the cars they sold. This would have had serious implications to the business at an extremely important time.

View more MSPs near Nottingham

Microsoft 365 Email Encryption & File Security

Related: Top MSPs in the UK

More IT Service Providers from England

  • Harrogate
    Redcentric is a leading UK IT managed services provider that offers a range of IT and Cloud services designed to support organisations in their journey … More
  • Croydon
    IDE Group (previously CORETX) employs more than 560 staff, all of whom are continuously trained and developed to be experts in their roles.
    We have … More
  • Birmingham
    We enable people to do business by planning, supplying, integrating and managing their IT. We make IT work through partnership, knowledge and passion: … More
  • Marlow
    Softcat is proud to be one of the UK’s leading IT infrastructure providers. We're famous for outstanding customer service and we’re passionate about … More
  • Mit Patel and Vick Patel founded Netstar in 2002. The company is now based in central London and provides fully outsourced IT, technology solutions and IT … More
Managed Service Providers near Nottingham
Are you from Timico Ltd? Edit your profile

Rate & review

Please provide a corporate email. We respect your privacy and your Email will not be published or shared.

×