Our previous suppliers, which included ISDN services, were chosen for their reliable and cost-effective solutions. But due to increasing issues with reliability we decided to replace our current fibre suppliers with 4D so that we could benefit from more reliable and cost-effective services.
Neither BT nor Virgin are able to provide resilient fibre services without the complexity of changing IP address at a reasonable cost. We have had reliability issues with our existing providers and we were keen to find a partner that we could work with collaboratively to solve the technical issues of fibre pipeline resiliency to ensure our customers enjoyed a quality service.
4D showed willingness to work with us and to come up with a solution which would not only provide us with a great service but also something that our customers would value.
4D’s service has proved to be rock solid, totally stable and totally secure for the needs of Spargonet and our clients. With 4D Cloud being provided to Spargonet for both public and private sector clients, the security has to be right, and 4D security is airtight – they maintain their audits and improve their methods to ensure it stays that way. In addition, unlike other providers, 4D Cloud is 100% UK owned and based – a critical factor when dealing with Public Sector clients. Spargonet could not wish for a better partner for the provision of cloud services.
I have seen many data centres, 4D showed an attention to detail which SIRE really could see in the infrastructure.
We decided to replace our current fibre suppliers with 4D so that we could benefit from more reliable and cost-effective services.
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