Creative IT

Creative IT
Description:
Creative IT was founded specifically to help companies who utilize both Apple and Microsoft Technologies. Founded by Robert Phelps a former Apple Employee who found a great need to help companies in the Triad get Apple support. After 5 years of providing expert Apple support the team found many companies who were using both Microsoft and Apple technologies and were having issues getting expert support for both technologies.
After years of development and investment into Microsoft technologies and the addition of the Microsoft Team, Creative IT was formed. Creative IT is uniquely set to now not only offer support for companies who use one technology but also companies who deploy a mixture of technologies through our multiple support teams.
Why Teams?
Technology is always evolving. Attempting to be a jack of all trades is impossible. We decided early on to hire experts in their respective fields to provide our clients with the most comprehensive support imaginable. This mindset has been true from the very beginning allowing our clients to receive the highest level of support.
The Creative IT Advantage
Our teams work closely together to ensure both Apple and Microsoft technologies play nice with one another. Having dedicated support teams for both Apple and Microsoft provides your company this unique advantage.
Our small teams dedicated to each client gives our clients the feel of an in house IT department without the expense and overhead of full time staff. Our engineers specialize in Apple, Windows, Business Security, as well as numerous tools (VMware, Meraki, Cisco, G-Suite, Office 365 and much more). Our group’s vast experience, knowledge and resources helps our clients be more productive and grow their business.

5+ LE

Services:
Microsoft 365, SharePoint, SD-WAN, Backup & Recovery, Cybersecurity... and 7 more
Partnerships:
Microsoft, SonicWall, Parallels, Adobe, Apple, +6 […]
HQ:
Kernersville, United States

Creative IT Reviews

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Just over a year ago we switched to Creative IT’s Co-Location off-site backup service from our previous provider. We switched for two reasons – the cost was lower than what we had been paying, but more importantly, we trusted Creative IT to be there for us when we had a problem since we had a close working relationship via the monthly Apple support they had been providing to us for the past several years.
The decision to move our external backup to Creative IT proved to be a good one when we had a server go down unexpectedly in the middle of the day. Creative IT was onsite addressing the situation before I even realized there was a problem. They minimized our down time, delivered a post mortem once the situation was under control, then sat down with us to discuss what went wrong, what needed to be corrected long-term and asked for feedback about what they could have done better.

Creative IT’s customer service sets the bar for all of our other vendors. I am consistently impressed with their professionalism, problem-solving, and ease to work with. Their handling of the downed server was yet another reminder of the value they bring to our company.

Tina Kneisel
Wildfire

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