When it came down to it Freedom, listened, understood and ultimately delivered a solution we are proud of. We have seen significant measurable efficiencies and we can now confidently move forward to the next stage implementation with Freedom as our long-term partner.

With applications numbers ever increasing, we required a telephony solution that could support our high standard of service and support. Freedom’s expertise in all areas of Unified Comms meant they could design and deploy a solution that not only delivered on today’s needs, but importantly one that can support our future requirements alongside helping us to bring down costs.

The decision to work with Freedom was an easy one as the company clearly demonstrated its ability to deliver a state-of-the-art voice and data infrastructure that could support our multiple sites and drive efficiencies into the business.

We have cut inter-office telephony expenditure by 50 per cent since installation across the whole council. These savings will be diverted into delivering higher quality services to local residents. The new system will enable us to manage organizational changes more effectively and serve Trafford citizens better on the phone and via the internet.

Working with Freedom has been a delight. We have simultaneously future-proofed our network architecture and resolved some technical issues which were holding back our business. We look forward to working with Freedom for a future implementation of new services.

Overall throughout the project Freedom were very helpful and flexible when required to fall in with new requirements and ever changing deadlines. The project was completed without any problems and we are still using Freedom today.

Freedom Communications played a critical role in helping Safestore to develop and deploy an IT solution to meet our specific requirements. The team’s flexible and consultative approach ensured we worked in partnership to deliver an IT infrastructure that now meets the requirements of the business and our staff, with robust disaster recovery and advanced telephony to improve the customer experience.