- Description:
- Cetrom is the Top Hosting Provider of custom cloud hosting solutions for CPA Firms backed by AI security technology solutions and senior-level engineers who consistently achieve five-star customer satisfaction ratings. Primarily serving the accounting industry since 2001, Cetrom creates custom IT solutions to meet specific user, mobile, security and application needs for CPA firms. A Microsoft Partner with multiple Gold Competencies, Cetrom maintains SOC 2 Type ll compliant data centers across the United States. Cetrom has consistently achieved a 5-star rating for its services and support by CPA Practice Advisor and has been rated the Top Hosting Provider for CPA Firms by K2 Enterprises since 2015.
20+ SMB SME upGrowth Accounting
CPA Firm
Cloud Enables CPA Firm to Accrue Maximum Productivity
West Coast CPA firm
CPA Firm Battling Poor Support And Frequent Downtime Turns To Cetrom For Help
- Services:
- Virtualization, Colocation, Cybersecurity, DaaS, Data Storage... and 11 more
- Partnerships:
- Webroot, Barracuda, Citrix, Dell, EMC², +7 […]
- HQ:
- Vienna, United States
- Website:
- Visit Website
- Tel:
- 866-364-1098
One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased with the services Cetrom provides and I can’t say enough about the people Cetrom hires. They’re great resources and they reflect very well on Cetrom and its overall company service model.
Cetrom is very customer-oriented. They are more than just an IT company that’s efficient and provides great service. They’re involved with all of our IT decisions and continuously help us to improve the way we do business. It’s one of the main reasons that we will continue to work with Cetrom for years to come.
The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by more than 25 percent from our historic average. We couldn’t be happier with Cetrom’s service and support.
Selecting Cetrom to host our virtual desktop and manage our IT eliminates a lot of the day-today IT responsibilities we had when working with our previous provider. Outsourcing everything to Cetrom has been great and gives me peace of mind knowing that we’re working with a company whose expertise enables them to take on the burden of managing our entire system.
Two of the three companies we interviewed had support structures with Tier 1, 2 and 3 technicians, similar to most IT providers. We were accustomed to having IT and support issues with our previous provider that used the same structure. So, when we learned that Cetrom only had Tier 3 engineers working on their accounts, we knew they’d get the job done very quickly and effectively.
We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling knowing we have them in our corner to guide us in making the right IT decisions.Cetrom has given us increased flexibility and more time to focus on our business and our customers, so we can provide the highest level of public relations for a variety of high tech companies across multiple industries. Cetrom’s full-service, one-stop-shop approach provides flexibility, accessibility and reliability so that our company can access vital IT resources anytime from anywhere in the world. Cetrom delivers top notch service because they care about their customers.
Like other travel management companies, we rely heavily on the availability of our enterprise-level software system, Sabre, to work properly so that we have access to our entire inventory of airlines, hotels and car rental companies. Previously, we had Sabre and 25 other systems that we needed for dayto-day operations installed locally on our network and we were trying to manage all of these different systems internally. It was overwhelming and difficult to ensure that urgent software and maintenance updates were installed, there weren’t any integration problems and we had enough bandwidth to have consistent uptime.
I would say knowing that everyone is up and running in the cloud and is using the latest and greatest versions of the software and applications gives me peace of mind. We’ve expanded the amount of people in the virtual environment and have consultants in more than 13 states. With Cetrom’s solution in place, we never wonder whether or not we have access or if we can recruit and deploy new travel agents from any location. Witnessing how staff is able to work without interruption is indicative of how we’ve worked with Cetrom to solve our original problems.We needed flexibility and connectivity. With Cetrom, I’m able to respond quickly anywhere in the world – just like I’m sitting at my desk. Cetrom’s Cloud Computing solution has increased the amount of work we have been able to take on and increased the speed at which we can deliver our services.
Outsourcing all of our technology resources has enabled MHI to focus entirely on the needs of our membership and furthering our mission. Cetrom’s round-the-clock customer service has been outstanding and all the engineers have been really helpful.
With Cetrom, we don’t have to worry about software licensing, security or system compatibility. They brought in necessary resources ranging from their top technology expert to senior-level engineers to ensure our system was working exactly as it was supposed to be—it was a breath of fresh air.
Centrex provides IT support for our non-profit organization. My experience over the last 3 years has been excellent with all of their company […] Read More
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