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Cetrom Information Technology, Inc

Cetrom Information Technology, Inc
Providing Cloud Computing solutions and technology services for companies of all sizes, across multiple industries. By delivering a full spectrum of IT services as an operational expense, just like a utility company, Cetrom enables businesses to pay only for what they need and not have to worry about the administrative tasks such as licensing or security.  Linkedin
18 years in business
Tango100 awards TangoUS awards
#Named to Tango100 MSP Award #Named to Tango100 US MSP Award
Cetrom Information Technology, Inc has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, Cetrom Information Technology, Inc demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
Hosted Exchange, Managed IT, Cybersecurity, Email Security, DaaS... and 4 more
Microsoft, EMC², Dell, Citrix
Vienna, United States

Cetrom Information Technology, Inc Reviews

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Cetrom is focused on security and staying current with the latest updates. The requirement for two-factor authentication (2FA) increases my comfort level when it comes to protecting my clients’ financial data. Beyond password entry, mobile phone authentication is required before access is granted.
We’re now better positioned to grow our company and deliver on the value proposition that guides us: Outstanding client service arising from professionalism, responsiveness and quality.

John Graham, Owner at Graham & Company, P.C.

One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased with the services Cetrom provides and I can’t say enough about the people Cetrom hires. They’re great resources and they reflect very well on Cetrom and its overall company service model.

Karin Teles, Administrator at Dwyer Pemberton & Coulson

Cetrom is very customer-oriented. They are more than just an IT company that’s efficient and provides great service. They’re involved with all of our IT decisions and continuously help us to improve the way we do business. It’s one of the main reasons that we will continue to work with Cetrom for years to come.

Bonnie Moore, Manager of Technology, Office Operations & Graphic Design at Public Affairs Council

The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by more than 25 percent from our historic average. We couldn’t be happier with Cetrom’s service and support.

Jake Sokolowski, Tax Manager at Rub & Brillhart LLC

Selecting Cetrom to host our virtual desktop and manage our IT eliminates a lot of the day-today IT responsibilities we had when working with our previous provider. Outsourcing everything to Cetrom has been great and gives me peace of mind knowing that we’re working with a company whose expertise enables them to take on the burden of managing our entire system.

David Fuge, CIO at Johnson Lambert

Two of the three companies we interviewed had support structures with Tier 1, 2 and 3 technicians, similar to most IT providers. We were accustomed to having IT and support issues with our previous provider that used the same structure. So, when we learned that Cetrom only had Tier 3 engineers working on their accounts, we knew they’d get the job done very quickly and effectively.
We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling knowing we have them in our corner to guide us in making the right IT decisions.

Brian P. Morrison, CPA, CITP, partner at CST Group

Cetrom has given us increased flexibility and more time to focus on our business and our customers, so we can provide the highest level of public relations for a variety of high tech companies across multiple industries. Cetrom’s full-service, one-stop-shop approach provides flexibility, accessibility and reliability so that our company can access vital IT resources anytime from anywhere in the world. Cetrom delivers top notch service because they care about their customers.

Dan Demaree, President & CEO at DPR Group, Inc.

Like other travel management companies, we rely heavily on the availability of our enterprise-level software system, Sabre, to work properly so that we have access to our entire inventory of airlines, hotels and car rental companies. Previously, we had Sabre and 25 other systems that we needed for dayto-day operations installed locally on our network and we were trying to manage all of these different systems internally. It was overwhelming and difficult to ensure that urgent software and maintenance updates were installed, there weren’t any integration problems and we had enough bandwidth to have consistent uptime.
I would say knowing that everyone is up and running in the cloud and is using the latest and greatest versions of the software and applications gives me peace of mind. We’ve expanded the amount of people in the virtual environment and have consultants in more than 13 states. With Cetrom’s solution in place, we never wonder whether or not we have access or if we can recruit and deploy new travel agents from any location. Witnessing how staff is able to work without interruption is indicative of how we’ve worked with Cetrom to solve our original problems.

Michael MacNair, president & CEO at MacNair Travel

We needed flexibility and connectivity. With Cetrom, I’m able to respond quickly anywhere in the world – just like I’m sitting at my desk. Cetrom’s Cloud Computing solution has increased the amount of work we have been able to take on and increased the speed at which we can deliver our services.

Sue Fern, CEO and founder at Event Pro-SSSS Association Services

Outsourcing all of our technology resources has enabled MHI to focus entirely on the needs of our membership and furthering our mission. Cetrom’s round-the-clock customer service has been outstanding and all the engineers have been really helpful.

Laura Lee, Controller and VP of Finance & Administration at The Manufactured Housing Institute (MHI)

With Cetrom, we don’t have to worry about software licensing, security or system compatibility. They brought in necessary resources ranging from their top technology expert to senior-level engineers to ensure our system was working exactly as it was supposed to be—it was a breath of fresh air.

Joel Cristall, II, VP of Strategic Technology at The Travel Team, Inc.


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