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Brainlink International Inc.

Brainlink International Inc.
4.8
Description:
We are specialists in NYC-based, NYC-headquartered, privately owned Financial (Private Equity, Investment, Hedge Fund, Family Offices) and Construction (Construction/Contractor, Architectural and Property Management) industries. Brainlink International Was Founded In 1994 With The Mission To Help Businesses Like Yours Get The Most Out Of Their Technology Investment.  Linkedin
MarketScope: Midmarket
Services:
AWS, Backup & Recovery, Connectivity, Cybersecurity, DevOps, Email Security, Hosted Exchange, IaaS... and 8 more
Partnerships:
Amazon, Check Point, Cisco, Datto, Dell, Global Relay, Microsoft, Sophos... and 1 more
HQ:
New York, United States
Website:
www.brainlink.com
Tel:
(347) 460-2238

Brainlink International Inc. Reviews

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We have tight demands for uptime, disaster recovery, cybersecurity, and archiving. Brainlink was honest and upfront with us about what needed to be done.

Josh Musher at Unnamed Hedge Fund

I love the prompt response and the ticketing system. Instead of wasting 10 phone calls calling our old vendor, now I get complete visibility in my email! Having our internal IT staff plug into your ticketing system and follow that process has increased our productivity. I have fewer people in the field that are down or ignored. My staff gets back to work faster. The project plans, proactive budgets and forecasts make my life easier. What sets Brainlink apart is that you guys are doing exactly what you said you were going to do.

Dan Williams, CFO at E W Howell

What I like best about Brainlink is that their ticketing system tracks issues and gives us the ability to spot trends or issues before they become major problems. Brainlink’s staff is very responsive and professional.

Tom & Chris Gallin at John Gallin & Son

There is no one else that I could or would trust with my technology needs. From my hosting and email to the upkeep of my network and the data that runs my company, Brainlink and Raj have always been there for me. Knowing that they are taking care of my information structure means I don’t have to worry.

Kelly Fox at Fox and Fox Law Co.

My experience so far with Brainlink International, Inc. has been nothing but amazing; they have consistently gone above and beyond our expectations. The technician that works with us from Brainlink International, Inc. is one of the best engineers that I’ve ever worked with. He is forward thinking and plans out what we’re going to need in the months and years to come instead of thinking only quick fix and short term. He’s taken care of everything and it really has made my life a heck of a lot easier. To date we’ve realized a very positive ROI on Brainlink International, Inc. services based upon what we had seen in the past using internal resources; I would say that we are probably saving somewhere between $30,000 to $40,000 dollars a year thanks to Brainlink International, Inc. The capabilities they bring to the table are everything we were looking for. Plus, the fact that they monitor our network 24/7/365 takes a lot or responsibility off of everyone at the company, myself included. They are dedicated, very professional and always available. There hasn’t been one time that I have called Brainlink International, Inc. where I did get a prompt response. I’ve called them late in the evening and way early in the morning outside of normal business hours and they’re always available and willing to help in whatever I need.

Kevin Daly, Agent Broker at Wolf Insurance Planning Corp.

When a technology problem comes up that no other technology consultant can solve, I call Brainlink Brainlink’s staff always finds a solution and gets the issue resolved without taking much more of my time then the time it took to pick up the phone or send a quick email. That allows my office to focus on growing our businesses, championing progressive public policy, and fighting for what’s right. We are able to take care of our core missions while they worry about the technology, so we don’t have to.

Benjamin Kallos, NYC Council Member at New York City Council

Thanks to the Brainlink IT service, the entire burden of computer support is taken off my back, and I don’t have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It’s really helped speed up our network, our programs run better, and we don’t have the recurring problems that we had in the past. For a small business like ours, Brainlink IT just makes sense. It gives you the real necessities of support you need at a very fair price. When you are running a business, you need to maintain a focus on keeping your clients happy and the income coming in. That takes precedence over removing temp files or scanning for spyware. But you can’t ignore those things either or it will come back and develop into bigger problems. The support provided through the Brainlink IT takes that worry off my mind. It’s really rare to find an IT support company that caters to the small business owner like me.

Andrew Weltchek at Weltchek Law

Raj and his staff at Brainlink International have responded quickly to computer problems at our offices and just as quickly resolved the problems to our satisfaction. He has also provided invaluable recommendations on IT security as well as providing cost-effective solutions for our IT and computer system issues. When it comes to IT matters I turn first to Raj. But then again, if he can’t do it, then it’s unlikely anyone else can.

Steven Mancinelli at Mancinelli & Associates, P.C.

I highly recommend Raj for two main reasons; Raj has (1) the business acumen to understand clients’ “business challenges and initiatives” and then (2) map them to the right IT solutions to solve those business challenges and business initiatives. These skills are critical because it is never about the technology and always about adding value to the client by understanding their business and then leveraging IT. One of our clients, a multi-billion dollar company, had critical IT problems that were negatively impacting their business. Raj stayed several nights until past 2AM to perform root cause analysis and remediation of the problems. The client was ecstatic!

Laurence Chaityn at Keiretsu Forum NY/Tri-State

Raj is your ideal IT expert/entrepreneur for three reasons. He brings deep knowledge of cutting IT issues, an understanding of how his client’s businesses work, and a great personality.

Denise Silber at Basil Strategies

Raj has an excellent command of the health industry IT needs and requirements. In addition he is able to integrate security requirements in a way that no other IT professional has accomplished cost effectively.

Ester Horowitz at M2Power Inc

I have known Raj Goel through his presentations on the (ISC)2 webcasts. I have seen several of (ISC)2’s webcasts over the past 8 years, but I would be hard pressed to remember a single presentor by name. It has been Raj’s compelling presentations that clearly stand a cut above the rest. His presentation on spearphishing is vivid in my mind due to its rich example driven content and practical tips. I frequently find myself referring to Raj’s presentations when discussing privacy concerns with people in my organization (see his presentation on cloud security concerns). To sum it up, Raj is a fine presentor who knows how to drive the point home and more importantly keeps the audience engaged and listening. I look forward to his next nuggets of wisdom!

Rajesh Tamhane at ThoughtWorks

Cybertango: Cybersecurity Directory

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