Sensible became our supplier of choice to make a step-change in our IT infrastructure. We found a partner who was able to deliver on time and budget. They had the technical expertise to ensure solutions were fit for purpose and considered future needs and industry best practices.
As Founding Director, I couldn’t have hoped for a better, more trusted, efficient, and innovative technology partner to deliver on the technological vision of the firm.

Sensible’s experience in understanding tertiary requirements and tertiary dynamics was evident as it enabled them to deliver an easy-to-use, intuitive, customisable and scalable ID card solution. Due to Sensible’s flexible and ‘can do’ approach, we were able to interface into the university’s systems very easily.

We recently had an intermittent hardware failure affecting our aging server that even the manufacturer could not work out. Sensible kept persevering until it was resolved and even managed to get it covered under warranty, that’s why I ensure they manage my IT.

For years our IT network had provided smooth sailing, We had new, high end equipment and were being supported by a company who had been supplying us with IT equipment for over a decade. It wasn’t until we struck rough water that we found our support company didn’t have the depth of specialist IT knowledge to truly support us. When our previous support company ran out of solutions for the issues we were experiencing, we turned to Sensible. They not only quickly identified the issue but were able to allocate us a number of experienced staff to immediately get us back operating. Once we were stable they then checked over our entire network and discovered some other horrifying truths. We were completely inundated with viruses, which caused our domain to be blacklisted Our server was built with incompatible hardware Our network was built with multiple domains and workgroups all fighting for control For 18 months we had been religiously changing backup tapes when there was no software installed to run an actual backup Had our server failed, we may never have recovered. This situation really brought home the importance of having a company like Sensible managing our IT network. Their knowledge, experience and care are second to none.

Kevin Spanner and Sensible Business Solutions were responsible for the entire design and implementation of the Information Technology and Communications systems for the Sydney 2000 Olympic Stadium, now known as ANZ Stadium. This included the development of specific software systems for the Stadium including its Tourism operations, Membership and ID systems. The Sensible team were also responsible for the day-to-day running of the computer network and communications infrastructure, as well as the provision of an IT Helpdesk for all our employees. This included performing key support roles for all major events including many NRL Grand Finals and State of Origin matches, AFL finals, Sydney Olympic and Paralympic Games of 2000, Rugby World Cup Finals 2003 , International Rock Concerts and many Socceroos matches, etc. I can honestly say that the depth of knowledge, service and professionalism displayed was second-to-none. The Sensible team understood what working to tight deadlines, under pressure was all about. I would recommend Kevin and Sensible Business Solutions to any organisation who needed integrity, commitment, depth of knowledge and experience.

Recently we had a need to upgrade our Server. This is normally a very costly adventure. Sensible took the time to go over all our company needs to make sure that we were not going to spend money on features that we wouldn’t use. The set up was highly organised and we experienced no down time, loss of data or emails. The whole process was seamless.

Sensible has been aussieBum’s Technology partner since 2013. They have successfully managed our network infrastructure and provided excellent support in the process. As a SME business they have been instrumental in managing and servicing our internal network infrastructure that has sustained and managed our growth responsibly. Without hesitation it is their team of technical support professionals who make the all the difference. Whether its making site visits or supporting our numerous ticket requests, they are friendly, open and easy to talk to. When a problem does occur they own the task and are solution driven. Their IT team are highly skilled and proactive to ensure our systems are maintained and running at optimal efficency. Their communication channels allows myself to speak directly with all stakeholders in the company for their IT help support desk to the principals of the company Katherine and Kevin. The highlight and strength in their business is their monthly site visits …. These site visits provides me the opportunity to connect and discuss any issues I may have, and also my opportunity to talk about where my business is headed. It’s during these vists we have built a strong and trusting relationship that will continue for many years to follow I highly recommend Katherine and Kevin’s company Sensible Business Solutions to any SME business seeking a partner in technology support and management.

KJA recently agreed to a replacement of their current server. From the planning through to the implementation, Sensible went the extra mile to get the job done. This involved quite some time explaining the process and benefits, for our non technical staff to understand. The perseverance to work through issues to come to a successful implementation was very much appreciated.

There have been multiple business benefits from Sensible’s assistance: 2 that stand out for me are the improved reliability of our systems and the fact that our own people are freed up to do their own work and not get involved in sorting IT questions or queries. Having Sensible’s team as the contact point for IT issues has been excellent.