Decypher Technologies

Decypher Technologies
Description:
Farr Shepherd founded Decypher Technologies in 2003 to provide the best technical and IT solutions and client service to the Rocky Mountain region. Over 17 years later, Decypher has grown into a mature Managed IT & Cybersecurity Provider with a diverse, nation-wide client base and a consistent 5-star Glassdoor rating from its staff. 
Please contact one of our Technology Advisors to discuss how we can help you.

15+ SMB SME

Services:
VoIP, Colocation, CRM, Cybersecurity, Data Storage... and 12 more
Partnerships:
Webroot, Apple, Cisco, ConnectWise, Datto, +7 […]
HQ:
Denver, United States
Branches: Palm Beach Gardens and 3 more

Decypher Technologies Reviews

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We recently discovered that we had been hacked after receiving an email from our bank, which was completely unsuspecting of a breach. The hackers were inquiring about making a wire transfer over over $100K, and the email appeared to have come from me to our head of banking. It was when I saw her response to an email I never sent that we realized the breach had occurred. As a small, non-profit organization this would have been a devastating error. In crisis mode, a colleague referred us to Decypher Technologies.

The swift and expert response that we experienced, particularly from Farr, James and Ben was nothing short of phenomenal. Our technician Ben was able to quickly find out the extent of the breach and shut it down immediately.

Aspen Film recovered from this breach thanks to Decypher’s expert team. We could not have been more pleased with the outcome and were blown away by how fast and efficient the process was.

Susan Wruble
Aspen Film

Decypher Technologies and Mike Tackett in particular, have been integral partners with Palace (Construction). They have helped us advise our clients on initial RF testing and to incorporate design for radio amplification in our projects as opposed to getting all the way to the end of a project and finding out that it’s required for CO. Decypher provides solutions that saves us money and time. We know we can count on them on any of our projects.

Erek Swanson
Palace Construction

After our staff members began receiving multiple email phishing scams, we decided to take advantage of the lunch and learn educational opportunity that is provided under our Managed Service with Decypher Technologies. This offering proved to be a great value to us, ensuring our staff was well informed about how to recognize these attempted phishing attacks, what to do when they receive the malicious emails and reducing the chances of a successful attack.

We are located in the Vail Valley and our IT needs have been seamlessly handled remotely by Decypher’s Helpdesk Technicians. They have trained us on how to use their Helpdesk and service ticket system efficiently. And because of our unique needs as a public organization, Decypher has been able to assign us a dedicated tech who knows our infrastructure well. This individual’s personal experience with our system enables them to arrive at a solution very quickly.

We value the customized service that Decypher Technologies has been able to offer us as it relates to our business needs and security preferences. They truly look out for the best ways to address our needs without hindering our business capabilities and operations.

Janet Bartnik
Mountain Recreation

The amount of troubleshooting that Decypher’s Help Desk can do in a day has really benefited us, as we have 100+ Brokers/Staff in multiple office locations. The support process is smooth, and everyone there is personable and easy to work with. The entire team that Decypher has built allows them to diagnose issues with a high level of expertise that we wouldn’t find using a single IT person. Having the ability to lean on the expertise of the entire Decypher team has made our network strong and reliable.

Wendy Bontempo
Coldwell Banker Mason Morse

Thank you Decypher Technologies, for helping my design firm transition to working from home! The process was seamless and stress-free from our side of the equation. We so appreciate the personal attention from each of you and your excellent team of technicians. We feel very cared for and supported.

Shannon Murphy
Shannon Murphy Landscape Architecture

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