We were hoping for a very personal touch, and our expectations were high. They allocated a lot of resources and went ‘all hands on deck’ for us.
We are seeing responses in minutes instead of hours. Our previous MSP would have taken a couple days on something like this. They set a really high bar for themselves and then they met it - which is fantastic.

I was really, really excited to find out that Interplay was local to us. Talking with Brian [at Interplay] was like talking with an old friend I didn’t know I’d had. We just hit it off immediately. Both he and Sean [at Interplay] are just awesome, awesome guys. That, and the fact that they were local, is really what changed my mind to go with Interplay.
Everyone on the Help Desk team at Interplay has been amazingly patient and kind and helpful to us.

We were looking for a new backup solution at Dexter + Chaney and were referred to BDPNetworks by a colleague. They were able to provide exactly what we needed with the Datto SIRIS solution, and the setup was painless.
The Datto SIRIS backup has been a phenomenal device to work with, it has done everything we need it to. BDPNetworks has been great to work with, they’re very responsive and answer our questions and all our needs quickly. Melanie is so friendly and easy to work with!
…It’s been a very smooth ride for us.

We are a high-stakes design and engineering firm. When things get busy the last thing we want to worry about are unexpected IT issues. BDPNetworks’ focus on preventive maintenance minimizes problems. And when we do encounter issues, BDPNetworks consistently handles them quickly, so my staff can continue to get their work done.
We’ve had three different IT Managed Service Providers run our systems (not including me) over the years. BDPNetworks is now the longest tenure and still the only MSP without a crashed server. No crashed servers is the biggest win for us. Our revenue stops if our servers go down.

Before we hired BDPNetworks we had an internal IT staff and loosely tied together IT systems. We hired BDPNetworks two years ago and have been so pleased with their work. When we made the decision to outsource our IT management, they checked all the boxes of what we needed. BDPNetworks came in, assessed our IT health and overall situation, and developed a strategy to implement. One of the first things they did was review our servers and replace them.
More importantly in our relationship is working with Brian and his team on creating strategic decisions. Brian and I work together to identify timing, budget, and priorities for IslandWood. I have the utmost respect for Brian and the BDPNetworks team in helping to make good decisions. Brian’s a really good listener and helps ensure that everyone’s needs and wishes are heard.
Brian and his team have brought us up to speed and helped to identity the key steps we need to take to ensure we have the tools in place for our team members that are reliable so we can move forward.

I didn’t realize how smooth IT management could be until we started working with BDPNetworks. They’re in the background, working remotely and everyone at DSA is happy that they have access to Jordan and our systems work well.
BDPNetworks team has the knowledge and abilities to make even minor annoyances disappear. Their system works well!