Covestic

Covestic
Description:
We are a recognized Gold ServiceNow® partner, delivering a comprehensive suite of service offerings based on our deep expertise of the ServiceNow platform. Covestic is a world-class consulting practice that implements technology solutions to help clients realize greater value from their technology investments, so they can rapidly scale and grow their business, provide superior customer experiences and trust that their valuable data and technology assets are protected and secure.
At Covestic, our vision is to enable every client to harness the power of their technology investments. Our expertise, solutions and services provide the support our clients need to be more efficient, more responsive and more effective.

20+ SME LE

Wilbur-Ellis

Covestic Streamlines IT Processes for Wilbur-Ellis to Increase Efficiencies

JELD-WEN

JELD-WEN Recovers ServiceNow Instance and Charts a New Course for the Platform and the Business

Services:
Virtualization, Microsoft 365, Managed IT, IT Consulting, IaaS... and 1 more
Partnerships:
Microsoft
HQ:
Kirkland, United States

Covestic Reviews

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The Covestic Developer on Demand service has enabled our IT organization to support enterprise needs in a more timely and communicative manner. It has also given us access to a world-class team of ServiceNow expertise to help us make the most of our ServiceNow investment so that we can continue to scale the product to meet our ongoing needs, reduce costs and solve business issues and increase the value and ease of the services we provide.

Jameson Wick, Enterprise Support Center Manager
Wilbur-Ellis

We have harnessed the power of ServiceNow Customer Service Management to realize a 60-70 percent efficiency savings via our “Pilot Services On-Demand” solution. With CSM as the backbone of our solution, we have streamlined our processes, eliminated errors, duplication of efforts and manual labor. All of which has allowed us to scale our dynamic catastrophe-driven business to get those affected by natural disasters back on the road to recovery quickly.

Jim Edens, Director of Operations
Pilot Catastrophe Services

With the help of Covestic, we’ve been able to develop repeatable processes for analyzing, designing, developing and deploying our legacy applications on the ServiceNow platform. This has helped us to increase efficiencies and more effectively utilize the full power of the ServiceNow platform to support our business goals.

Joey Monique Fowler, IT Director – Technical Services
Denny’s

Partnering with Covestic has helped us improve our business. We had a clunky, inefficient ticketing system and the Covestic team made good recommendations for how to improve it. Covestic did a good job of pushing back when we tried to implement things that were not best practice. The most important outcome is that now the JELD-WEN IT team has the expertise to continue with future phases.

Daniel Perriton, IT Process Manager
JELD-WEN

Covestic collaborated closely with us to meet our business requirements. Their team worked alongside us to build a system configured for what we need now and in the future while giving us self-sufficiency to maintain it once the implementation was complete. They were thorough, experienced and have become an important business partner for our organization.

Troy Holmes, Senior ServiceNow Systems Engineer
Kaiser Permanente Washington

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