- Description:
- Founded in November 2002, the Tekcetera team is steadfast in our commitment to do what it takes to provide comprehensive and cost-effective hardware, software and support technology services that deliver peace of mind that your technology will work, every time. We provide infrastructure solutions, cloud services, managed services, Microsoft specialty consulting, Avaya and Cisco telecommunications.
Sixteen years ago, Tekcetera was founded to respond to the demand for a well-rounded technology solutions company that caters to the needs of small and mid-size businesses. Today, Tekcetera continues to thrive, grow and expand into new markets with offices in Southern California and the Northeast quadrant (Connecticut) to best serve you, wherever you do business. Our growth is a result of fierce customer loyalty and a proven method of innovation in the small and mid-size business market.20+ SMB
- Services:
- AWS, Virtualization, SharePoint, Managed IT, IT Consulting... and 7 more
- Partnerships:
- Cisco, Trend Micro, Avaya, WatchGuard, HPE, +3 […]
- HQ:
-
Temecula, United States
Branches: Hartford and 1 more
- Website:
- Visit Website
- Tel:
- (714) 922-4349
When we first began to look for a technology partner, we found it challenging. We needed a firm that could understand and service our firm's needs, as well as provide those services in the most cost-effective way possible. That's when we found Tekcetera. By installing a customized cabling plan, Tekcetera was able to employ a more reliable IT system, which allowed for increased productivity, improved workflow and assurance that we were able to provide clients with the best and most efficient services possible.
We specifically found the level of customer service provided by the Tekcetera team to be above and beyond any technology partner we had ever worked with in the past. Because of Tekcetera's dedication, we were able to deliver on our own clients' needs, focus on growing our business, and have the peace of mind, security and confidence that our technology would work, every time. We would recommend Tekcetera to any organization looking to partner with a technology services company that not only understands what businesses need and how to provide it, but also how to treat clients to keep them coming back.The technology industry is famous for poor customer service, lack of knowledge and over charging. Being aware of this, our company wanted to be sure that we partnered with a technology firm that was balanced, knowledgeable and cost effective. Upon partnering with Tekcetera, we were blown away by its expertise of the technology industry, customer service, and ability to meet our technology needs at an affordable cost. As a result of our partnership, our company has not only been able to save money through operational efficiency, which alleviates the need to employ an in-house technology expert, but also time as Tekcetera's team is incredibly responsive to our requests and questions. The most important thing the Tekcetera team brings to our partnership is its wide range of knowledge, which has been incredibly valuable. Specifically when our needs shifted from Microsoft CRM services to other hardware and software solutions, Tekcetera led us every step of the way, while being as cost-effective as possible. Another great attribute of Tekcetera is that the team develops close relationships with its clients. These relationships ensure that no matter what size your business is, you are always guaranteed phenomenal customer service.
It is this dedication to providing an exceptional customer experience that has led to our long-term partnership with Tekcetera. We have and will continue to recommend Tekcetera to individuals or companies looking to partner with a firm that values the customer experience and has the ability to provide technology solutions in the most cost-effective way possible.
I speak for the entire organization when I emphatically thank the entire Tekcetera team for their diligence and patience in finally getting all of us on the same page with hardware, software and most importantly, the security of our systems and data!!!
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