When you look back at the various points in history where contemporary technology has changed the way work is done, you can see that really, it’s a continuous cycle in each generation. We innovate, and we look for ways to use that new innovation to make our work more efficient or effective. For Gateway, this major technological change is a time of reinvention, propelling the company to become more digital, disruptive, innovative and diverse in order to remain relevant, differentiated and enjoying significant market leadership.

Gateway has developed a strong reputation by enabling our clients to achieve world-class Information Technology support without the significant cost and challenge of assembling and managing a full time IT department and support staff, Gateway’s
... (MSP) that focuses on 24×365 technology support on-demand help desk platform that can support our customers anytime day or night.

We have offices in Melbourne and Sydney giving us a national footprint and depth. Gateway is an in-sourcing company that has invested very heavily on technical expertise. Our people are responsive and proactive, hand-picked for their intrinsic knowledge, their commitment to driving down risk, their professionalism and their sense of ownership. Gateway has well-established Partnerships with industry’s best.


Private Cloud, Cybersecurity, Colocation, Cloud Migration, Backup & Recovery... and 18 more
Veeam, Fujitsu, Fortinet, Dell, Datto, +19 […] more
Bentleigh East, Australia


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Leemark have been long standing customers of Gateway ICT for over 5 years now. I trust them with the all our IT and VOIP issues for more than 60 users. Everything we throw at the team is resolved with skill and knowledge in a timely fashion.

There is an amazing mix of technical abilities amongst their team members and I would strongly recommend Gateway ICT for any solution related to ICT or phone systems

Mark Underdown, Managing Director
Leemark Fire Protection Pty Ltd

We have been working with Gateway ICT for several years now. They helped us to implement our current IT infrastructure in year 2017 and have been providing continuous IT support since then.

Hamilton Morello is a medium size company with sixty professional staffs, giving clients business and financial planning advice. Business continuity and data security are always our primary focus. Over the last few years, we rely on Gateway ICT’s expertise and professional services to support our business. They helped us on our office relocation project two years ago and we are very pleased that the IT infrastructure upgrade makes our remote working easier and smoother during the Corvid 19 pandemic period. Recently Gateway ICT is also working on a DR solution for us and we will definitely receive more support from them in the future.

Bing Chen, IT Manager
Hamilton Morello

The Swimwear Galore story began 30 years ago with a small rack of swimwear being sold from the family run fabric shop in Carlton.
Our passion for quality swimwear has seen Swimwear Galore grow into multiple retail stores across Victoria with online store delivering swimwear nationally and internationally. The business was started 30 years ago it remains family owned and run.
We have been working with the team from Gateway ICT for several years now and when they demonstrated what Cisco Meraki could do for our business I was blown away by it. With Meraki MX unified threat management (UTM) appliances now implemented across our sites we no longer have to worry about security breaches sneaking through.
Gateway ICT designed Business SIP Network coupled with the cloud-based Meraki platform provided us with a centralised network management, visibility and control over the web, without overlay management software. Swimwear Galore’s full Meraki stack protect our network with bulletproof security & SD WAN.

Andrew Ingersole
Swimwear Galore

Gateway ICT has a first call Support Delivery System which helps us log and track any related to IT and phone Software and Hardware.
Their staff (especially Julian) are fantastic to deal with they are always keen and have taken prompt action to diagnose and rectify any issues related to any desktop services and phones.
Gateway ICT is a one-stop solution to all issues related to installation/commissioning/maintaining including, Cloud managed IT Security systems. Most pleasing is their proactivity and flexibility, which has enabled our Club to totally reinvent its Information Space and to pass on clear and measurable benefits to our customers.
We have gladly recommended their services to others before and would continue to do so in the future.

Daniel Muir, General Manager
Amstel Club & Ranfurlie Golf Club

CustomCare Group, we are the leading Construction cleaning company for Melbourne’s Infrastructure projects and high-rise developments. In our industry, we must always work tirelessly 24/7 to ensure that all construction cleaning projects are carried out with a high level of attention to detail and a focus on safety, on very tight deadlines that will incur penalties if we miss SLA’s. We could only do this if our IT systems and network equally efficient eliminating bottle necks and adding to our operational efficiency and bottom line and we expect the same standard of service we provide to our customers, from our MSP.

Gateway ICT has been a fantastic technology partner for us, they consulted with us and help us digitally transform our IT Infrastructure to a HCI platform, Gateway ICT’s Managed Service is proactive and they constantly keep us in the loop of what they are doing in the background, while we just concentrate on our own business ….. seriously I no longer loose sleep over IT issues.

Christian Alfred
Customcare Group

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