mindSHIFT Technologies

mindSHIFT Technologies

mindSHIFT, a Ricoh company, is one of the largest IT outsourcing and cloud services providers. We’ve supported our clients with tailored and trusted technology solutions for more than 15 years. From day-to-day IT to major systems modernization, count on mindSHIFT’s technology expertise and personalized customer care for all of your IT needs.  Linkedin
MarketScope: Large
#Named to TangoUSA MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, mindSHIFT Technologies topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Application Dev., AWS, Backup & Recovery, Colocation, Connectivity, DaaS, IaaS, IT Consulting... and 10 more
Amazon, IBM, Microsoft, Vmware
Boston, United States
Branches: Bellevue and 14 more

mindSHIFT Technologies Reviews

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Rob Runquist, CEO at CrossWinds Counseling and Wellness

mindSHIFT gave us a quick assessment and quote for an audit of our IT systems and the issues we were experiencing. I think they expected me to blush at the cost, but I knew what we had lost from our network being down four days and what we were paying in IT salaries. We hired mindSHIFT to do the assessment. We were a bigger mess than we realized. mindSHIFT discovered one issue after another. Our network even went down while mindSHIFT was here, but they had us back up and running in 20 minutes.

Jim Wilson, Associate Publisher at Boy Scouts of America (BSA)

The publishing system developed by mindSHIFT delivers a consistent design across the site for our visitors, while simultaneously making it easier for our content contributors to post their pages.

Andrew Sam at Universal Health Care Solutions Insurance Agency (UHS)

The relationship with mindSHIFT is working really well. They monitor our network and regularly make updates. When we have an issue, we just call them and they help get the issue resolved quickly. It’s a relief not having to worry about IT issues. I don’t spend much time on it at all anymore.

J.J. Colburn, Executive Director at Texas Association for the Gifted & Talented (TAGT)

To have that level of engagement—that’s been really fantastic. It makes it feel like [mindSHIFT] is an extension of our staff, and that’s really what we need. What mindSHIFT does a great job at is being transparently clear. I don’t have to worry, ‘What am I getting upsold on?’ and that creates a high level of trust that’s essential with this type of partnership.

Nick Hodges, Senior VP & COO at Rockefeller Philanthropy Advisors

Our systems are up and running all the time. There’s no downtime to speak of, which is pretty phenomenal for any business. When we migrated to our new server environment, the mindSHIFT team worked the entire weekend and had all four of our offices up and running by Sunday afternoon. I’m not sure if other IT vendors even work on weekends or evenings.
When we migrated to our new server environment, the mindSHIFT team worked the entire weekend and had all four of our offices up and running by Sunday afternoon. I’m not sure if other IT vendors even work on weekends or evenings.
I wanted a thought partner, not just an IT services provider, and mindSHIFT delivers on that.

Patricia Haeck, VP of Administration at Cipriani & Werner, PC

We weren’t being supported the way we needed to be by the provider. We were having some serious downtime issues and it often took more time to correct than we were prepared to accept. We wanted a partner that understood the legal industry and proactively implemented patches and updates before we suffered.
It made all the sense in the world to switch to mindSHIFT. They could speak to the specific challenges that law firms face because they had already addressed those challenges for other firms.

Ryan Wilkinson, CTO at Vehicle Tracking Solutions

What sets us apart from our competition is the performance of the system and how easy it is to use and access the data. The speed and reliability of the EqualLogic arrays provided by mindSHIFT have definitely help us raise the bar of our application.

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