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HD IT

HD IT
4.7
Description:
HD IT is an innovative and professional IT provider for small to mid-sized businesses throughout Australia. Our core values are based on being responsive, competent, friendly, and awesome. We bring the 'WOW' back into IT and we have experienced strong growth through happy clients that have been compelled to refer us to others. We do achieve this by creating an effective change to the efficiency of our clients through the introduction and use of the right IT systems  Linkedin
11 years in business
MSP50 Australia awards
#Named to MSP50 Australia Award

After completing a comprehensive screening process among thousands of MSPs, HD IT was pre-selected and ultimately named to Cloudtango’s MSP50 Australia list for 2020. HD IT’s track record of successfully delivering premium Managed IT services, and their willingness to put service at the heart of their offerings, helped HD IT to stand out from the crowd and become one of the winners of this year's award. [Read more]

Azure 50

Services:
AWS, IT Consulting, Managed IT, Networking & Wi-Fi, Office 365... and 18 more
Partnerships:
Amazon, VMware, Veeam, StorageCraft, Sophos... and 13 more
HQ:
Parramatta, Australia
Website:
Tel:
1300688020

HD IT Reviews

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HD IT are always fast to respond to issues we have, the thing I love about HD IT is that they are quick to give a resolution as well. This in turn has helped our business and employees get back to work and not loose time.

Ben McMillan
Facilities Fix

As an EA I work under pressure and to demanding Executive’s requirements, I need precise, factual, knowledgeable and prompt support, and that is why I LOVE HDIT they are smart, technically astute, common sense, from my experience some IT support get too IT oriented and cannot contextualise in a business related task, and exceptionally good at honing into providing the exact support/answer required to resolve the issue, stumbling block.

Understanding the system of enquiry, very efficient, supportive and reassuring communication in a timely manner that alleviates the stress as an EA so I know they will respond when.

They are exceptional people and support you need and I couldn’t do my role supporting business demands without HD IT and their organised system, exceptionally knowledge and friendly staff after each encounter I put the phone down happy that I can move from the stumbling block and action my task happily and efficiently

Romila Hartnett
Sakkara

HD IT has been our IT provider for many years. They are polite and calm throughout any issue. Their onsite tech and account manager comes in regularly and is always polite, knowledgeable and helpful! With HD IT's assistance and guidance we are able to be really efficient and productive with our daily workload. Thank you guys!

Averi Gerberding - Office Manager
Next Constructions

HD IT have a friendly, knowledgeable team who are always ready and willing to assist. The response time to our requests for assistance is quite quick and, the team have always been happy to help, no matter how big or small the request might be.

Being a client of HD IT provides us with a stronger sense of security knowing they are there monitoring our system and ensuring everything runs smoothly.

As a result of their services, we now have confidence and trust in the team behind the scenes.

Brenda Perry
Axis Financial

I love that HDIT understands the extremely busy nature of our work and attend to any issues we have with efficiency and professionalism. The team are always so diligent to follow up any issues we have and make sure we are happy with the end result before closing out the ticket.

HDIT’s proactiveness to make us aware of new processes that could make our jobs more streamlined, which in turn increases our productivity. With an in depth understanding of our company and where we would like our company to head, their insight is invaluable.
Auditing of our devices and monthly reports highlight how organised and dedicated they are to providing a great service.

HDIT migrated our data to the cloud which has seen our office become almost paperless. This has not only saved our company money but also has helped our company evolve technologically, which is essential for any company.

Alyssa Cummins
Building Certificates Australia Pty Ltd

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