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HD IT

HD IT
Description:
HD IT is an innovative and professional IT provider for small to mid-sized businesses throughout Australia. Our core values are based on being responsive, competent, friendly, and awesome. We bring the 'WOW' back into IT and we have experienced strong growth through happy clients that have been compelled to refer us to others. We do achieve this by creating an effective change to the efficiency of our clients through the introduction and use of the right IT systems

Parramatta Eels

COVID-19 IT Response

Polyglot Group

Managed Synchronised Security

#Named to MSP50 Australia Award

After completing a comprehensive screening process among thousands of MSPs, HD IT was pre-selected and ultimately named to Cloudtango’s MSP50 Australia list for 2020. HD IT’s track record of successfully delivering premium Managed IT services, and their willingness to put service at the heart of their offerings, helped HD IT to stand out from the crowd and become one of the winners of this year's award. [Read more]

10+ SMB SME Azure 50

Services:
VoIP, ERP, Email Security, Dynamics 365, Data Storage... and 25 more
Partnerships:
WatchGuard, Intel, IBM, HPE, HP, +20 […] more
HQ:
Parramatta, Australia
Website:
Tel:
1300688020

HD IT Reviews

Write a Review

We have been contracting to HDIT for our IT support and consulting services for many years.

They have proven to offer excellent services in solving any issues we have in record time and are progressive in their offer of advanced and innovative technology.

We have no hesitation in recommending their services to organisations.

Mark Thompson
Professional Insurance Brokers

We have been working alongside HDIT for many years and they have continually impressed us with their professionalism, efficiency, friendly staff and always striving to do what is best for our company.

Ellen Russell
Mungovan Breckenridge Physiotherapy & Associates

HD IT never gave up on an enigmatic problem and still chasing it to make sure it is still working and to improve it further.

Rosieanne Buhagiar
Australis Facilities Management

Next has worked with HDIT for 12 years and they are better than any other IT company we have ever worked with. I would highly recommend HDIT they are knowledgeable, efficient, friendly and diligent.

Joseph Di Girolamo
Next Constructions

I have worked with HD IT for over 10 years now, and I have always found them to be competent, professional, and responsive. The team is technically superior, understands our business well, and genuinely cares about making sure we succeed.

We view HD IT as a strategic partner, helping us stay at the forefront of technology, which is critical for success today. I cannot recommend them highly enough.

Mark Di Noia
Vida Advisory Pty Ltd

HD IT have the professionalism, knowledge and availability to resolve any issue our company is confronted with no matter how small or big. It is vital that our systems are always up and running and the fact that HD IT resolve most issues on the spot is priceless for us.
They are resourceful enough to always be available and ready to trouble shoot any issue at any time and execute it in a very timely and professional manner.
We have been using the services of HD IT for many years now, and to be quiet honest we wouldn't trust anyone else.

Marcelle Zeait
Perfect Excavation and Demolition P/L

HD IT have the availability and willingness to help me out and solve my problem. HD IT helped me through the process and did all his best to solve my issue, knowing that I’m no IT expert. Also, how he very patiently waiting for me to test the process several times until we made sure it was working correctly. Great support! Due to this it has helped me solve the internal issues faster and more efficiently.

Susana Fernandez
Polyglot

I like almost all HD IT technicians I have one the phone. Despite the reason of our call which is often annoyance or complaint, they are always nice, patient and willing to fix the issue or find a solution. Thank you HD IT Team.

Laura Pigot
Polyglot

HD IT are always fast to respond to issues we have, the thing I love about HD IT is that they are quick to give a resolution as well. This in turn has helped our business and employees get back to work and not loose time.

Ben McMillan
Facilities Fix

As an EA I work under pressure and to demanding Executive’s requirements, I need precise, factual, knowledgeable and prompt support, and that is why I LOVE HDIT they are smart, technically astute, common sense, from my experience some IT support get too IT oriented and cannot contextualise in a business related task, and exceptionally good at honing into providing the exact support/answer required to resolve the issue, stumbling block.

Understanding the system of enquiry, very efficient, supportive and reassuring communication in a timely manner that alleviates the stress as an EA so I know they will respond when.

They are exceptional people and support you need and I couldn’t do my role supporting business demands without HD IT and their organised system, exceptionally knowledge and friendly staff after each encounter I put the phone down happy that I can move from the stumbling block and action my task happily and efficiently

Romila Hartnett
Sakkara

HD IT has been our IT provider for many years. They are polite and calm throughout any issue. Their onsite tech and account manager comes in regularly and is always polite, knowledgeable and helpful! With HD IT's assistance and guidance we are able to be really efficient and productive with our daily workload. Thank you guys!

Averi Gerberding - Office Manager
Next Constructions

HD IT have a friendly, knowledgeable team who are always ready and willing to assist. The response time to our requests for assistance is quite quick and, the team have always been happy to help, no matter how big or small the request might be.

Being a client of HD IT provides us with a stronger sense of security knowing they are there monitoring our system and ensuring everything runs smoothly.

As a result of their services, we now have confidence and trust in the team behind the scenes.

Brenda Perry
Axis Financial

I love that HDIT understands the extremely busy nature of our work and attend to any issues we have with efficiency and professionalism. The team are always so diligent to follow up any issues we have and make sure we are happy with the end result before closing out the ticket.

HDIT’s proactiveness to make us aware of new processes that could make our jobs more streamlined, which in turn increases our productivity. With an in depth understanding of our company and where we would like our company to head, their insight is invaluable.
Auditing of our devices and monthly reports highlight how organised and dedicated they are to providing a great service.

HDIT migrated our data to the cloud which has seen our office become almost paperless. This has not only saved our company money but also has helped our company evolve technologically, which is essential for any company.

Alyssa Cummins
Building Certificates Australia Pty Ltd

GlobalSign

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