- Description:
- CAPITALTEK offers award-winning managed IT services for your Ottawa small to medium-sized company. If you need IT support you can depend on, your search stops here! We have simple and complete options, backed by live help at affordable monthly rates for your everyday needs. We combine the essentials with a comprehensive platform to keep your operations running smoothly. And of course, with our worry-free 24/7 team at your convenience, you can avoid unexpected repair costs and reduce network downtime.
15+ SMB
- Services:
- VoIP, Microsoft 365, Managed IT, Backup & Recovery
- Partnerships:
- Microsoft, Lenovo, Google, Dell, Apple
- HQ:
- Ottawa, Canada
- Website:
- Visit Website
- Tel:
- 613-227-HELP (4357)
Our experience with CapitalTek has been very positive so far. Sergey and his staff are very responsive, knowledgeable and patient. They have set up systems that quickly allow our whole team to access the day to day IT support they need and have helped us navigate through some big projects such as transitioning file management systems.
Before contacting Capital Tek, it was an understatement to say that my "Tech was a Wreck!". I had reached a point in my business where I needed some serious technology help. I was overwhelmed by all the questions that flooded my mind; What do I need? What do I not need? Is this possible? How much will this cost? After having a free consultation with Sergey to go over where I wanted to go with the tech side of my business, he was able to present me with advice, pricing, and a plan to get to where I wanted to be in terms of my tech. Within a week of our original conversation I went from a computer that was just a step above chiseling emails into stone, to an affordable desktop computer that was so powerful and compact, that when I first saw it I asked Sergey "where is the rest of it?" He was able to secure a new domain name for me, so I can expand on my marketing opportunities (website, social media, etc.). With my new domain name he was able to create my new email address and transfer all existing emails to my new email account and put old email on forward to my new email address. This allows my client base to switch to my new email address at their convenience and allows my business to transition without any interruptions.I am all set up now! but how do I maintain all of this amazing technology moving forward? Luckily Capital Tek offers a monthly monitoring and maintenance program for all of the technology they helped me incorporate into my business. All of the products and services Capital Tek helped and continues to help me with comes at an affordable price tag, as my first thought was "I do not have the cash flow for services like this." Capital Tek makes it possible for small businesses to have their very own IT department without the large price tag that usually comes with these services. Thank you Captial Tek and Sergey for taking care of all my tech needs, so I can focus my time on my clients and my business!
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